10 Customer Support
Mô tả công việc
ROLES AND RESPONSIBILITIES:
- Answer support phone lines and emails
- Resolve technical issue/errors related to DiCentral web services
- Train customers to use their DiCentral web account
- Work with EDI mapping in upgrading EDI maps
- Track support inquires through the support CRM insuring the customer issue is resolved
- Follow-up on unacknowledged transactions
- Set-up and maintain EDI trading partner relationships as needed
- Any other duties as assigned by supervisor
Yêu cầu công việc
- Proficient in English, especially speaking and writing skill.
- Working Time: 40 hours/Week, 9 PM – 6AM 2 days a week and 3 days in flexible breaking shifts.
- Willingly to work at weekends
- Experience in Customer Service, Technical Support or related field preferred
- Must be customer-service oriented; Actively look for ways to help people
- Microsoft Office Suite
Phúc lợi công việc
+ Night shilf allowance
+ Parking fee / Lunch Allowance
+ Health checkup 2 times/year
+ Extra Healthcare Insurance
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Nộp đơn dưới đây
Từ khóa:
Customer Support
Công ty TNHH Dicentral Việt Nam
31/10/2019
Tp Hồ Chí Minh
Mới tốt nghiệp/Thực tập
Microsoft Office , English
Tiếng Anh
Trung cấp
Nam nữ, từ 22 tuổi
Công ty TNHH Dicentral Việt Nam