Mô tả công việc
• Reviews claim cases to determine validity and verification of coverage.
• Appraises and approves benefit claims within prescribed approval limits
• Be able to provide the response to inquiries and complaints related to claims from claimants, advisors, other departments.
• Review claim cases and require for further information (from the clients or investigation) if necessary.
• Assess and give claim decision within approval limit
• Seek higher level’s decision for the cases that are over approval limit or complicated
• Doing investigate in the claim cases need investigation.
• Co-operate with Accountant for payment claim benefit as soon as possible
• Co-operate with Legal depart. for seeking advice for complex cases that could lead to litigation
• Co-operate with Compliance department for the fraud cases or suspected cases
• Handle complaints and respond enquiries that related to claims from clients, advisor, CM, other departments.
• Other tasks assigned by manager and leader.
• Support Sale force when necessary.
Yêu cầu công việc
• Basics of life insurance and insurance company operations.
• Individual life, group life and riders - contract provisions.
• Logical thinking.
• Communication skills.
• Work in an organized manner
• Ability and willingness to learn and adapt to the working environment
• Provisions of the Insurance Code of Vietnam, and other regulations related to claims
• Claim Assessment, Legal Aspects of Claims
• Systems – ING/eBao
• Good Collaboration/Communication skills
• Good presentation/negotiation skills
• Thinks and acts strategically
Education and experience
• College graduated
• 2 years of experience in Claim section.
Phúc lợi công việc
- Competitive salary and bonus
- Healthcare, pension, training and employee activities
- Professional and active working environment
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Nộp đơn dưới đây