QA Supervisor (Fiber Optic Plant)

1. BASIC FUNCTION

• Responsible for the Quality Assurance of the company.
• The QA Manager delegates the responsibility and authority to the Quality Assurance Engineer for ensuring the requirements of ISO 9001 are being observed and maintained.
• Company quality representative for all quality issues and ISO9001 and ISO14000 certification.
• In the absence of the AFOC Plant Manager, the Quality Assurance Manager will directly report to AFOP Director of Operations, and/or AFOP Director of Engineering and QA

2. SCOPE

• Responsible for overseeing continuous improvement and auditing of company processes with a concentration on ISO 9000, ISO 14001, TL 9000, and other Quality Management System, and the Corrective Action System. This position will interface at senior and executive levels with regard to ISO 9000, ISO 14001, TL 9000, and other Quality Management System process improvement and reengineering.
• All quality aspects of materials and products, purchased, manufactured and supplied by the company.
• Managing Equipment calibration and maintaining relevant documentation.
• Managing company ISO document

3. WORKPERFORMED

• Overall responsible for Quality at all AFOC facilities.
• Oversee, maintain, improve the company's ISO 9001:2000, ISO 14001, and other Quality Management program, Analyze and recommend appropriate changes of ISO procedures to respective managers.
• Verify that procedures are in use, functional and efficient.
• Assume the responsibility of Quality Management Representative for the company. Audit existing and new ISO procedures for compliance based on ISO or quality management program requirements and audit history.
• Coordinate and administer 3rd party quality audits, inclusive of schedules, communication, reports and tracking follow-up actions.
• Report ongoing activities to the AFOC Plant Manager, AFOP Director of Operation and Director of Global Engineering & QA and keep the company continuous improvement efforts on track.
• Assure Internal/External corrective action opportunities are channeled through the CPAR system, 8D report and/or other corrective form.
• Oversee and champion the Corrective Action system. Corrective Action system effectiveness.
• Oversee the corrective/preventive action program, inclusive of tracking status of open actions, receiving and reviewing responses, working with departments for timely completion and periodic reports.
• Monitor, evaluate and assign corrective actions to appropriate department heads for completion.
• Verify by auditing the effectiveness of corrective actions.
• Provide reports on problem to senior and executive management.
• ISO and Other Quality Management System process audits for all departments.
• RMA activity.
• Process Quality improvement functions.
• Supplier performance and inspection results; conduct supplier audits and formalize approval process.
• Collaborate with Engineering head to validate and verify all engineering projects’ outputs are complaint.
• Ensuring working closely with the Engineering head to ensure accurate and timely completion of all tasks related to the Engineering Project.
• Ensuring Working closely with the Operations/Production/HR on monthly reporting Service Level.
• Monthly Report Significant Events Related to Quality Department.
• Planning, directing and implementing policies and objectives of the department.
• Planning and manager company activities to ensure that RoSH, Reach, and Mineral Conflict are compliant with industrial and company policy.
• Directly interact with customers as necessary.
• Co-ordinate and implement specific TQM Programs to eliminate the incidence of defectives within acceptable "bench mark" limits.
• Monthly report per COP.
• Formulates personnel training programs on TQM.
• Ensures that manufactured products conform to established specifications of quality.
• Develops, controls and monitors budgets covering both internal and external quality services.
• Formulation and maintenance of Quality Policy and Procedures.
• Reviews routers and WIs, writes Quality Inspection Instructions for incoming materials and finished products, then, trains the QA inspectors.
• Administers system audit of the effectiveness of the Quality Policy and Procedures used in daily operations.
• Confers with management, technical representatives, suppliers and customers in the direction, planning and review of Quality Assurance, Quality Control and Certification.
• Additio