Trưởng Phòng Đào Tạo (Training Manager)

1. Delivery the training activities:
- Conduct classroom training activities to transfer knowledge and skills of life insurance, sales skills for sales force in compliance with the required quality and standard.
- Ability to deliver soft skills training that is vital, in-needed and necessary to develop effectiveness of the sales force.
2. Support the sales team by delivering exceptional training experiences:
- Work closely with members of the sales team to ensure that training content and method of delivery meet the needs of the business.
- Promote a culture that drives performance through a strong customer service approach to maximize business growth.
- Develop, inspire and drive the performance of the sales team by providing the requested coaching activities.
3. Assist in the implementation and ongoing development of the training curriculum:
- Work closely with the Head of Training to develop and implement the sales training program for Vietnam.
- Work closely with the sales team to schedule training activities of the respective region for internal and external resources.
- Work closely with the Head of Training to identify specific product & promotional training requirements in line with campaigns or as the business requires.
4. Develop the sales trainers and sales managers
- Develop and manage the training team in respective region to ensure training needs are met as well as trainers have quality knowledge and skills of training and coaching.
- Support the development of knowledge and skills of sales manager.
5. Develop key internal and external relationships:
- Develop and maintain relationships with internal and external customers.
- Communicate our long term strategic plans and objectives to support the sales channel through enhanced training and by chance of interacting with all stakeholders.
6. Ensure that all operations and activities undertaken comply with legal & regulatory requirements and BIDV MetLife’s direction.