Ngành nghề
Nơi làm việc
Nguyễn Quốc Nam
Thông tin nghề nghiệp
13
Trung cấp
Độc thân
Trưởng phòng/ Quản lý cấp trung
Tp Hồ Chí Minh
Kinh nghiệm làm việc
Từ 2019 đến 2020: Quản lý tại OYO Rooms
On boarding new properties on OTAs
Responsible for hotel performance on OTA such as:
Occupancy, revenue, ADR , content, ranking, visibility…
•
• Market survey and business analysis
• Making and maintain relationship with Market Manager
• Conduct training plan OTA's member and stakeholders
• Recruit and interview for new OTA member
• Good relationship with OTA partners
• Good relationship with stakeholders
• Reached 90% Occupancy, and revenue KPI
Responsible for hotel performance on OTA such as:
Occupancy, revenue, ADR , content, ranking, visibility…
•
• Market survey and business analysis
• Making and maintain relationship with Market Manager
• Conduct training plan OTA's member and stakeholders
• Recruit and interview for new OTA member
• Good relationship with OTA partners
• Good relationship with stakeholders
• Reached 90% Occupancy, and revenue KPI
Từ 2017 đến 2019: Quản lý tại Ctrip.com
Convince hotel/resort/apartment to create account on
Ctrip.com
•
Supporting hotel to create promotion, load rate, load
photo, fix content
•
• Training hotel to use Ctrip extranet
• Advise hotel how to gain more booking
• Maintain and build up relationship with hotel
• Expand more top account
• Market research and competitor's information
• Recruit and interview
Ctrip.com
•
Supporting hotel to create promotion, load rate, load
photo, fix content
•
• Training hotel to use Ctrip extranet
• Advise hotel how to gain more booking
• Maintain and build up relationship with hotel
• Expand more top account
• Market research and competitor's information
• Recruit and interview
Từ 2016 đến 2017: Quản lý tại FLC Quy Nhon Beach and Golf Resort
The FLC Group is one the largest real estate investor and
hospitality management in Vietnam. They owned some
properties around Vietnam such as: FLC Samson Resort,
FLC Vinh Thinh Resort, FLC Quy Nhon Resort ...and nonhospitality industries
Duties:
Achievements:
• Daily F&B operation
• Maintain and improve service standard
• Training plan and coaching
• Staff grooming
• Restaurant hygiene
• Monthly inventory
• Properties maintenance
Being a leader of some competitions of Smiling, Up
Selling, Work Smart, English Speaking
•Recruit and interview
hospitality management in Vietnam. They owned some
properties around Vietnam such as: FLC Samson Resort,
FLC Vinh Thinh Resort, FLC Quy Nhon Resort ...and nonhospitality industries
Duties:
Achievements:
• Daily F&B operation
• Maintain and improve service standard
• Training plan and coaching
• Staff grooming
• Restaurant hygiene
• Monthly inventory
• Properties maintenance
Being a leader of some competitions of Smiling, Up
Selling, Work Smart, English Speaking
•Recruit and interview
Từ 2014 đến 2016: Quản lý tại Vinpearl Phu Quoc Resort and Spa |
The 5-star resort is 300 hectares large with 650 rooms
including 50 villas. There are 3 restaurants, 3 bars, 2 room
Service and 870 square meters ballroom, 27 holes- golf, 1
theme park, 1 Aquarium and 1 Water Dancing Theater.
Nemo restaurant has more than 380 seats and serves
around 1000 pax per day.
Duties:
Achievements:
Daily F&B operationMaintain and improve service
standard
•
• Training plan and coaching
• Staff grooming
• Restaurant hygiene
• Monthly inventory
• Properties maintenance
Being a leader of some competitions of Smiling, Up
Selling, Work Smart, English Speaking
including 50 villas. There are 3 restaurants, 3 bars, 2 room
Service and 870 square meters ballroom, 27 holes- golf, 1
theme park, 1 Aquarium and 1 Water Dancing Theater.
Nemo restaurant has more than 380 seats and serves
around 1000 pax per day.
Duties:
Achievements:
Daily F&B operationMaintain and improve service
standard
•
• Training plan and coaching
• Staff grooming
• Restaurant hygiene
• Monthly inventory
• Properties maintenance
Being a leader of some competitions of Smiling, Up
Selling, Work Smart, English Speaking
Từ 2013 đến 2014: Quản lý tại WMC Group - Windsor Property Management Group Corporation
The WMC Group is one the largest real estate investor and hospitality management in Vietnam. They owned some properties such as: The Reverie Hotel, Union Square, Windsor Plaza Hotel, Sherwood Residences..and some restaurants in the central of HCMC
Từ 2009 đến 2013: Quản lý tại InterContinental Hotel Saigon
InterContinental is one of the most high class international 5 star hotel in Saigon with full and high standard services.
There are 305 rooms and 05 F&B departments including Bars, Restaurants and Banquet
There are 305 rooms and 05 F&B departments including Bars, Restaurants and Banquet
Từ 2007 đến 2009: Quản lý tại Park Hyatt Hotel Saigon
Park Hyatt is one of the most international 5 star hotel in Saigon, it is managed by Hyatt Global Cooperation. It is really high standard hotel with full of services.
Kỹ năng
Customer Service
Direct Sales
Communication
Time Management
Leadership
Interview
People Motivation
Direct Sales
Communication
Time Management
Leadership
Interview
People Motivation
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