Ngành nghề
Nơi làm việc
Trương Tranh Huy Hoàng
Thông tin nghề nghiệp
Kinh nghiệm làm việc
Từ 2019 đến 2019: Trưởng phòng/ Quản lý cấp trung tại Pullman Saigon Centre
Main responsibilities:
- Working with Local Authority related to customer issues
- Dealing and resolving guest problem on the spot or email
- Greeting and directing guest with international standard
- Room assignment for individual guest and group
- Checking in and checking out as procedure for individual guest and group
- Taking payment from guest in cash or credit card
- Maximizing sale revenues through up selling
- Managing a group of 10 staffs
- Training for new staff with international standard
- Controlling operation of hotel with 350 rooms on the night shift
- Working with Local Authority related to customer issues
- Dealing and resolving guest problem on the spot or email
- Greeting and directing guest with international standard
- Room assignment for individual guest and group
- Checking in and checking out as procedure for individual guest and group
- Taking payment from guest in cash or credit card
- Maximizing sale revenues through up selling
- Managing a group of 10 staffs
- Training for new staff with international standard
- Controlling operation of hotel with 350 rooms on the night shift
Từ 2017 đến 2018: Trưởng phòng/ Quản lý cấp trung tại Pullman Saigon Centre
Main responsibilities:
- Dealing and resolving guest problem
- Greeting and directing guest
- Checking in and checking out as procedure for individual guest and group
- Taking payment from guest in cash or credit card
- Maximizing sale revenues through up selling
- Dealing and resolving guest problem
- Greeting and directing guest
- Checking in and checking out as procedure for individual guest and group
- Taking payment from guest in cash or credit card
- Maximizing sale revenues through up selling
Từ 2015 đến 2017: Trưởng phòng/ Quản lý cấp trung tại Hotel Nikko Saigon
Main responsibilities:
- Greeting and directing guest
- Checking in and checking out as procedure for individual guest and group
- Taking payment from guest in cash or credit card
- Greeting and directing guest
- Checking in and checking out as procedure for individual guest and group
- Taking payment from guest in cash or credit card
Từ 2014 đến 2015: Khác tại ivivu.com
Kỹ năng
Language English, Vietnamese
Computer Word, Excel
Soft skill Eager to learn
Able to be a good listener
Able to link and cheer people up in tough situation
Having good communication skills
Computer Word, Excel
Soft skill Eager to learn
Able to be a good listener
Able to link and cheer people up in tough situation
Having good communication skills
Ngoại ngữ
- Tiếng Anh (Trung cấp)
Học vấn bằng cấp
Chưa cập nhật
Mục tiêu nghề nghiệp
Have been trained various skills from university and still getting more experiences from recent jobs which are under high class standards. Also be able to open to learn more new things and get new opportunities further in hospitality industry.