Ngành nghề
Nơi làm việc
Ngô Huỳnh An Hạ
Thông tin nghề nghiệp
2
Đại học
Độc thân
Nhân viên/ Có kinh nghiệm
Tp Hồ Chí Minh
10 triệu
Pháp chế doanh nghiệp
❘ Chuyên viên pháp lý
❘ Nhân sự - Hành chính - Thư ký
❘ Dịch vụ pháp lý
❘ Chăm sóc khách hàng
Khác
Kinh nghiệm làm việc
Từ 2019 đến 2020: Nhân viên/ Có kinh nghiệm tại ICS Travel Group
*Position: Travel Designer
*Main responsibilities:
- Contact directly with travel operators/travel agents to sales the program for each destination.
- The destinations I handled are Indochina including Singapore, Malaysia, Cambodia, Thailand, Myanmar, Laos,…
- Negotiate, minimize the price to get new bookings from Travel Operator/Travel Agent
- Communicate with suppliers and other departments in the company to process the booking sufficiently.
- Inspect some tourist attractions which we sell to clients to ensure the quality of the product.
- Support customers from the beginning to the end of their trip. Any trouble on spot we would solve it immediately.
*Achievements and skills gained:
- Proven ability to organize and maintain high-pressure workload.
- The organizational skill has been improved significantly due to the management of many different itineraries which
may up to 10 quotations in a month in peak season and keep everything orderly and accessible.
*Main responsibilities:
- Contact directly with travel operators/travel agents to sales the program for each destination.
- The destinations I handled are Indochina including Singapore, Malaysia, Cambodia, Thailand, Myanmar, Laos,…
- Negotiate, minimize the price to get new bookings from Travel Operator/Travel Agent
- Communicate with suppliers and other departments in the company to process the booking sufficiently.
- Inspect some tourist attractions which we sell to clients to ensure the quality of the product.
- Support customers from the beginning to the end of their trip. Any trouble on spot we would solve it immediately.
*Achievements and skills gained:
- Proven ability to organize and maintain high-pressure workload.
- The organizational skill has been improved significantly due to the management of many different itineraries which
may up to 10 quotations in a month in peak season and keep everything orderly and accessible.
Từ 2018 đến 2019: Nhân viên/ Có kinh nghiệm tại VFS Global
*Full-time Visa executive
*Main responsibilities:
- Receive and storage database of applicants who apply for Australian Visitor Visa
- Check all the needed information from them to ensure we get enough adequate information due to the Consulate’s
checklist. Afterward, I would fill in the information of clients on the database for further tracking from Consulate
- In charge of different tasks from receptionist, data entry operation to sales operation.
- Working with customers everyday.
- Work under high pressure due to the nature of work that we are represented for the General Consulate of Australia
to receive and process applications.
*Achievements and skills gained:
- Good command of communication skills.
- Eager to learn and always be a quick-learner that helps me to work efficiently in a new environment.
- Observe, learn and improve customer service skills in order to provide the best quality of service to customers in
every situation.
- Well-handled in a specific situation as well as in answering questions from customers related to their application
documents and migration procedure.
- Definitely understand how to work in a team and cooperate with other colleagues and well-developed interpersonal
skill with the best productivity in a team
- Improve English Communication Skills when serving foreign applicants.
- Meticulously checking the documents in each application because of every missing document or missing
necessary information may result in being refused to grant a visa for that applicant.
- Having a general background about mandatory documents in an application for Australia visa
*Main responsibilities:
- Receive and storage database of applicants who apply for Australian Visitor Visa
- Check all the needed information from them to ensure we get enough adequate information due to the Consulate’s
checklist. Afterward, I would fill in the information of clients on the database for further tracking from Consulate
- In charge of different tasks from receptionist, data entry operation to sales operation.
- Working with customers everyday.
- Work under high pressure due to the nature of work that we are represented for the General Consulate of Australia
to receive and process applications.
*Achievements and skills gained:
- Good command of communication skills.
- Eager to learn and always be a quick-learner that helps me to work efficiently in a new environment.
- Observe, learn and improve customer service skills in order to provide the best quality of service to customers in
every situation.
- Well-handled in a specific situation as well as in answering questions from customers related to their application
documents and migration procedure.
- Definitely understand how to work in a team and cooperate with other colleagues and well-developed interpersonal
skill with the best productivity in a team
- Improve English Communication Skills when serving foreign applicants.
- Meticulously checking the documents in each application because of every missing document or missing
necessary information may result in being refused to grant a visa for that applicant.
- Having a general background about mandatory documents in an application for Australia visa
Kỹ năng
- Work well under high pressure
- Well-organized
- Detail-oriented
- Teamwork
- Interpersonal skills
- Soft skills
- Good at communication and building up relationship with people
- Well-organized
- Detail-oriented
- Teamwork
- Interpersonal skills
- Soft skills
- Good at communication and building up relationship with people
Ngoại ngữ
- Tiếng Anh (Cao cấp)
Học vấn bằng cấp
- cử nhân từ 2019 - 2021 tại Trường Đại học Luật Thành phố Hồ Chí Minh (ngành học: Luật Quốc tế)
2nd Bachelor Degree with Law major
- cử nhân từ 2014 - 2018 tại Trường Đại học Luật Thành phố Hồ Chí Minh (ngành học: Khác)
Major: Legal English
IELTS 7.0
IELTS 7.0
Mục tiêu nghề nghiệp
- An ambitious individual, looking for a position as a staff using ability to handle many different tasks with appropriate
discretion and excellence in maintaining productive work environment.
- An extremely talented and focused person with detail orientated in every situations that could work under pressure
and hardly get stressed.
- Develop analytical-minded and utilize research skills along with the ability to manage workload in a professional
environment.
- Have solid skills related to data entry and commit the workload performance
discretion and excellence in maintaining productive work environment.
- An extremely talented and focused person with detail orientated in every situations that could work under pressure
and hardly get stressed.
- Develop analytical-minded and utilize research skills along with the ability to manage workload in a professional
environment.
- Have solid skills related to data entry and commit the workload performance