Ngành nghề
Nơi làm việc
Nguyễn Nhật Linh
Thông tin nghề nghiệp
1
Trên đại học
Độc thân
Thư ký
Hà Nội
13 triệu
Kinh nghiệm làm việc
Từ 2020 đến hiện nay: Khác tại Uni English Centre, Hanoi
Part-time English teacher
x Directly teach university students and high school students communication English
x Build up the lesson plan based on the textbook
x Create class activities to help students absorb the lesson better
x Directly teach university students and high school students communication English
x Build up the lesson plan based on the textbook
x Create class activities to help students absorb the lesson better
Từ 2020 đến 2020: Khác tại Coffee shop’s supervisor, The Shed Café, Sydney
x Order goods and manage stock control
x Monitor, support coffee making and maintain customer satisfaction
x Ensure health and safety regulations are followed
x Operate the till and do cashing up
Working as a supervisor gave me a big chance to develop my personal skills, especially leadership,
customer service and teamwork. I did learn how to do multitask, manage and connect staff to let
them work as a team.
x Monitor, support coffee making and maintain customer satisfaction
x Ensure health and safety regulations are followed
x Operate the till and do cashing up
Working as a supervisor gave me a big chance to develop my personal skills, especially leadership,
customer service and teamwork. I did learn how to do multitask, manage and connect staff to let
them work as a team.
Từ 2019 đến 2020: Nhân viên/ Có kinh nghiệm tại Restaurant’s team leader, The Meat & Wine Co Parramatta, Sydney
Do multitask: section, bar, float, host,…
Become a supervisor and a manager when the management team were not in the restaurant
Train new staff and assign staff members tasks
Achievements: I gradually learnt what a team leader needs to do to run a team. This job also trained me how to lead people and think as a manager
Become a supervisor and a manager when the management team were not in the restaurant
Train new staff and assign staff members tasks
Achievements: I gradually learnt what a team leader needs to do to run a team. This job also trained me how to lead people and think as a manager
Từ 2018 đến 2019: Khác tại Service Associate, Altitude restaurant, Shangri-La Hotel, Sydney
- Do multitasking: section, bar, host, pass…
- Welcome, interact and take care of guests
- Upsell the restaurant’s products
Achievements: Working with lots of people all around the world (both customers and employees) in a five-star customer-focused environment trained me how to communicate well with foreigners. Moreover, the empowerment enabled us to work individually, organise tasks and solve problem by ourselves.
- Welcome, interact and take care of guests
- Upsell the restaurant’s products
Achievements: Working with lots of people all around the world (both customers and employees) in a five-star customer-focused environment trained me how to communicate well with foreigners. Moreover, the empowerment enabled us to work individually, organise tasks and solve problem by ourselves.
Từ 2017 đến 2017: Khác tại Customer Service Representative, Medallion Hotel, Hanoi
- Collect customer’s feedback and comments on the hotel’s services
- Co-operate with other departments especially Food and Beverage and Front Office to satisfy customers’ demands
Achievements: My customer service and communication skills improved a lot. Also, the job helped me to analyse and handle problems. Besides, interacting with people from many different countries gave me the better understanding of cultures
- Co-operate with other departments especially Food and Beverage and Front Office to satisfy customers’ demands
Achievements: My customer service and communication skills improved a lot. Also, the job helped me to analyse and handle problems. Besides, interacting with people from many different countries gave me the better understanding of cultures
Khác tại English Teacher, Smartplus English Centre
2016 – 2017
- Teach students (almost university students and workers) pronunciation and basic communication
- Support the centre in running the project named “Teaching foreigners Vietnamese”
Achievements: This job cultivated my organising and planning skills and also my leadership skills. I learnt how to run a project starting from posting recruitment information to looking for teammate, interviewing and selecting to training applicants.
- Teach students (almost university students and workers) pronunciation and basic communication
- Support the centre in running the project named “Teaching foreigners Vietnamese”
Achievements: This job cultivated my organising and planning skills and also my leadership skills. I learnt how to run a project starting from posting recruitment information to looking for teammate, interviewing and selecting to training applicants.
Kỹ năng
- Kỹ năng giao tiếp và chăm sóc khách hàng
- Kỹ năng tiếng Anh
- Kỹ năng làm việc độc lập và làm việc theo nhóm
- Kỹ năng thuyết trình
- Kỹ năng máy tính
- Kỹ năng tiếng Anh
- Kỹ năng làm việc độc lập và làm việc theo nhóm
- Kỹ năng thuyết trình
- Kỹ năng máy tính
Ngoại ngữ
- Tiếng Anh (Cao cấp)
- Tiếng Hàn (Sơ cấp)
- Tiếng Hàn (Sơ cấp)
Học vấn bằng cấp
- Cử nhân Anh văn từ 2013 - 2017 tại Trường Đại học Hà Nội
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