Ảnh đại diện Bình (ZC0185)
Trần Thị Bình
01/05/1982
0903489***
Hà Nội, (có thể thay đổi nơi làm việc)
binhtran1***@gmail.com
Nữ
số *** đường Bạch Đằng, phường Bạch Đằng, Hà Nội
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Thông tin nghề nghiệp

14
Đại học
Độc thân
Nhân viên/ Có kinh nghiệm
Hà Nội, (có thể thay đổi nơi làm việc)
12 triệu
Khác
Kinh nghiệm làm việc

Từ 2006 đến hiện nay: Nhân viên/ Có kinh nghiệm tại Apex Travel Co., Ltd
1. Recommending suitable holiday destinations, tours, travel routes, accommodation and local attractions to customers within their budget.
2. Making reservations using variety of online booking systems.
3. Booking of flights, restaurants, cars, hotels and other kinds of accommodations.
4. Providing customer support all types of travel/ holiday requirements.
5. Dealing with customer queries and issues.
6. Searching and supplying necessary information to partners in Japan.
7. Making quotation for specific tours, especially business tours and events.
8. Making reports to relevant departments in company.

Từ 2005 đến 2006: Nhân viên/ Có kinh nghiệm tại Magic Wave Travel Co., Ltd
1. Greet and welcome guests as soon as they arrive at the office.
2. Direct visitors to the appropriate person and office.
3. Answer, screen and forward incoming phone calls.
4. Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
5. Provide basic and accurate information in-person and via phone/email.
6. Receive, sort and distribute daily mail/deliveries.
7. Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
8. Order front office supplies and keep inventory of stock.
9. Update calendars and schedule meetings.
Kỹ năng

1. Ability to maintain a good business relationship, be responsive to changes in circumstances (cancellations, delays, etc) and always willing to help.
2. Good at Microsoft, Excel, PowerPoint, Access, Outlook and Gmail.
3. Creativity, particularly in regards to planning personalized holiday plans.
4. Time management and working under high pressure.
Ngoại ngữ

- Tiếng Anh (Cao cấp)
- Tiếng Nhật (Sơ cấp)
Học vấn bằng cấp

- Bachelor’s degree từ 2001 - 2005 tại Viện Đại học Mở Hà Nội (ngành học: Khác)
Mục tiêu nghề nghiệp

Seeking an entry-level position to begin my career in a high-level professional environment where I can utilize my interpersonal skills to achieve goals of company