Ngành nghề
Nơi làm việc
Lương Thị Thúy Vy
Thông tin nghề nghiệp
3
Cao đẳng
Độc thân
Nhân viên/ Có kinh nghiệm
Tp Hồ Chí Minh
Khác
Kinh nghiệm làm việc
Từ 2019 đến 2020: Nhân viên/ Có kinh nghiệm tại Mường Thanh Grand Sài Gòn Centre Hotel
Reservation:
-Main responsibilities:
+ Write and upload hotel product advertising post via Facebook,
Forum...
+ Introduce, consult products and answer customers guest via phone
and email.
+ Assist to control stationery in and out.
+ Arrange internal reservations.
+ Take notes and keep minutes of the meeting.
Sales Staff:
-Main responsibilities:
+ In charge of business on OTA and retail customers.
+ Business banquet services - conference at the hotel.+ Find potential
customers
+ Attend seminars of OTA units: Booking.com, Agoda, Expedia, ...
+ Take care of customers through extranet from OTAs.
+ Selling hotel products on the Extranets from OTAs.
+ Offer to sell conference party products to customers.
+ Receive requests and order party services for related departments.
+ Check the quality of Banquet service before organizing
+ Control the Banquet service while guests are using it,
+ Business travel to find new customers.
+ Organizing booths and participating in VITM Tourism fair
+ Take care of old customers
+ Oganize Sales Skill Course in the Company+ Participate in
organizing internal events.
+ Report business results and propose new business methods
Recognition and Gains:
- Receive a Thank you email from UK customers and travel agencies
for timely assistance with unexpected incidents.
-Main responsibilities:
+ Write and upload hotel product advertising post via Facebook,
Forum...
+ Introduce, consult products and answer customers guest via phone
and email.
+ Assist to control stationery in and out.
+ Arrange internal reservations.
+ Take notes and keep minutes of the meeting.
Sales Staff:
-Main responsibilities:
+ In charge of business on OTA and retail customers.
+ Business banquet services - conference at the hotel.+ Find potential
customers
+ Attend seminars of OTA units: Booking.com, Agoda, Expedia, ...
+ Take care of customers through extranet from OTAs.
+ Selling hotel products on the Extranets from OTAs.
+ Offer to sell conference party products to customers.
+ Receive requests and order party services for related departments.
+ Check the quality of Banquet service before organizing
+ Control the Banquet service while guests are using it,
+ Business travel to find new customers.
+ Organizing booths and participating in VITM Tourism fair
+ Take care of old customers
+ Oganize Sales Skill Course in the Company+ Participate in
organizing internal events.
+ Report business results and propose new business methods
Recognition and Gains:
- Receive a Thank you email from UK customers and travel agencies
for timely assistance with unexpected incidents.
Từ 2018 đến 2020: Nhân viên/ Có kinh nghiệm tại SaiGon's Book Hotel
Receptionist
- Check-in and check-out procedures for customers.
- Cashier
- Consolidate customer information and report temporary residency to
the police.
- Greetings and arrange a welcome gift for guests checking in.
- Make reports of sales every day.
Achievements and skills gained:
- Be assessed positively by the Hotel Manager: active, extremely
adaptable...
- Observe, learn and catch customers's psychology well.
- Improve Communication Skill.
- Check-in and check-out procedures for customers.
- Cashier
- Consolidate customer information and report temporary residency to
the police.
- Greetings and arrange a welcome gift for guests checking in.
- Make reports of sales every day.
Achievements and skills gained:
- Be assessed positively by the Hotel Manager: active, extremely
adaptable...
- Observe, learn and catch customers's psychology well.
- Improve Communication Skill.
Từ 2017 đến 2018: Khác tại - VESPA ADVENTURES
Vespa Driver
- Pick up guest and lead tour via Vespa
- Ensure quality delivery to our customers with special needs
- Greeting of all guests
- English introduction to guests on tours providing them with information
on History, Culture,..
Achievements and skills gained:
- Improve English Communication Skill.
- Pick up guest and lead tour via Vespa
- Ensure quality delivery to our customers with special needs
- Greeting of all guests
- English introduction to guests on tours providing them with information
on History, Culture,..
Achievements and skills gained:
- Improve English Communication Skill.
Kỹ năng
- English
- Informatics Certificate
- Teamwork
- Comunication
- Workflow management
- Informatics Certificate
- Teamwork
- Comunication
- Workflow management
Ngoại ngữ
- Tiếng Anh (Sơ cấp)
Học vấn bằng cấp
Chưa cập nhật
Mục tiêu nghề nghiệp
Take advantages of sales skills & experience and understanding of market, I am currently looking for a full time position in an environment that offers a greater challenge, increased benefits for myself, and the opportunity to help the company advance efficiently and productively. From that, I will contribute to development of your Company.