Ngành nghề
Nơi làm việc
Nguyễn Thị Bích Phượng
Thông tin nghề nghiệp
4
Đại học
Nhân viên/ Có kinh nghiệm
Hà Nội
Kinh nghiệm làm việc
Từ 2015 đến 2016: Nhân viên/ Có kinh nghiệm tại ISC Vietnam Co. Ltd.
SC Vietnam Co. Ltd., the company specializes in providing consulting
services, evaluation of international standards (ISO 9001, 27001, ...)
Marketing Officer & Sales
- Contributed as one of three core team members of Marketing team,
responsible for developing marketing plans and strategies;
- Managed the production of marketing materials, including leaflets, posters and e-newsletters on a monthly basis;
- Conduct market research, for example use customer questionnaires and focus groups
services, evaluation of international standards (ISO 9001, 27001, ...)
Marketing Officer & Sales
- Contributed as one of three core team members of Marketing team,
responsible for developing marketing plans and strategies;
- Managed the production of marketing materials, including leaflets, posters and e-newsletters on a monthly basis;
- Conduct market research, for example use customer questionnaires and focus groups
Từ 2016 đến 2017: Khác tại Golden Wellness Fitness & Spa
Golden Wellness was established in 2015, is a 5* professional healthcare service complex in Vietnam
Sale Fitness
- Conduct tours and administer sales processes with potential members;
- Provides superior customer service to current and potential members;
- Answer questions related to the facility (hours of operation, class
descriptions, personal training etc.);
- Promotes fitness services to members through various forms of contact;
- Report and resolve complaints of members.
Sale Fitness
- Conduct tours and administer sales processes with potential members;
- Provides superior customer service to current and potential members;
- Answer questions related to the facility (hours of operation, class
descriptions, personal training etc.);
- Promotes fitness services to members through various forms of contact;
- Report and resolve complaints of members.
Từ 2017 đến 2018: Khác tại EIV Education Inc
EIV International Education Group was established in 2009 with experience
in the field of foreign language education and training.
Customer Service & Sales
- Establish, develop and maintain positive business and customer
relationships;
- Reach out to customer leads through various channels;
- Analyze the market’s potential, track sales and status reports;
- Coordinate sales effort with team members and other departments;
- Acknowledging and resolving customer complaints;
- Ensure customer satisfaction and provide professional customer support
in the field of foreign language education and training.
Customer Service & Sales
- Establish, develop and maintain positive business and customer
relationships;
- Reach out to customer leads through various channels;
- Analyze the market’s potential, track sales and status reports;
- Coordinate sales effort with team members and other departments;
- Acknowledging and resolving customer complaints;
- Ensure customer satisfaction and provide professional customer support
Kỹ năng
- Problem solving
- English
- Korean
- Teamwork
- English
- Korean
- Teamwork
Ngoại ngữ
- Tiếng Anh (Cao cấp)
Học vấn bằng cấp
- Kế toán tại Trường Đại học Thương mại
Mục tiêu nghề nghiệp
Secure a position with a leading organization that will lead to a long term career relationship.
