Chuyên Viên Quản Lý Ngành Hàng (Brand Manager)

• Ensure timely reports are submitted to management and the brand principal (Including all internal & external reports).
• Monitor and maintain a healthy inventory for all categories.
• Check the records/reports of retail sales supervisors and inform management of any discrepancy.
• Obtain updated information from brand websites and provide training to all retail sales staff on brand and products.
• Instruct sales staff to conduct visual merchandising.
• Work closely with store supervisors and staff to fully understand the product range in details.
• Allocation of merchandising aids for all stores.
• Regular checks on the fixtures/fit-out and report any damage/defects to retail operations department. Ensure prompt action to rectify the problem.
• Maintain and monitor the inventory of shopping bags, hangers, security tags etc...
• Visit stores on frequent basis, perform random inventory count and report to logistics.
• Ensure all store staff and supervisors to look neat and tidy – well groomed during store operating hours.
• Coordinate with departmental stores to conduct sales promotional events regularly.
• Establish and execute innovative PR and marketing plan for brand awareness and growth.
• Maintain good working relationships with floor managers/department store managers.
• Communications with brand principal on any important matters.
• Have periodic meetings/communications with store supervisors and review feedbacks.
• Work closely with logistics for all shipments including documentation etc...
• Filing of all relevant documents and to communicate properly.
• Support retail sales staff to clear up all queries from customers on quality, service and products.
• Follow up on defective goods claims with the brand principal and obtain credit note.
• Ensure supervisors report any defective goods in new shipment within 1 month of receipt of cargo.