Nhân Viên Chăm Sóc Đối Tác
Mô tả công việc
- The Seller Support Associate acts as the primary interface between Tiki and our business partners. The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Tiki platform.
- The Seller Support Associate has an immediate, distinct effect on the experience of customers of Tiki, making a strong record of customer focus a high standard - for the role. A Seller Support Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases.
Yêu cầu công việc
- Bachelor Degree is required Minimum 1 years experience within a customer service /contact centre environment
- Minimum 2 years experience in e-commerce field Committed seller advocate, drive process & tool improvements.
- Enthusiasm and strong self-motivation.
- Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.
- Demonstrates effective communication, composure, and professional attitude
- Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.
Phúc lợi công việc
- Competitive salary
- Dynamic, open and challenging working environment.
- Modern office, cafeteria; library; computer gaming, HD TV platforms.
- Annual health check-up and premium healthcare.
- Special internal programs for Tikiers.
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Nộp đơn dưới đây
Công ty TNHH TIKI
16/01/2021
Tp Hồ Chí Minh
Nhân viên/ Có kinh nghiệm
Bất kỳ
Đại học
2 năm
Nam nữ
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Công ty TNHH TIKI