Mô tả công việc
  • Responsible for effective set up, infrastructure and operation of Front Office, Back Office, Payroll and Time reporting in line with People Services roles and responsibilities, including amongst others a case management system, portal, customer service help desk.
  • Responsible for internal and external audit on People Services’ operational processes. Ensure compliance with government regulation and compliance to global People Services standards.
  • Identify business needs and/or opportunities for continuous improvement on work processes, techniques and systems, formulate proposals for improvement and execute these after approval.
  • Fostering a constructive dialogue with HR Business Partners and Centers of Expertise to ensure customers are experiencing “One HR” support” (Winning Together).
  • Develops and implements year plan and objectives for the assigned transactional team, within guidelines, (business) plans and policies. Responsible for delivering management information regarding People Services.
  • Take ownership to validate and improve People Service operational process maturity, develop new procedures & processes and handed off to appropriate People Service internal parties to ensure service level agreements are met, including system availability, reliability and service ability.
Yêu cầu công việc
  • Bachelor’s degree, preferably in HR.
  • 8 - 10 years relevant service center working experience and 3 - 5 years managerial experience.
  • Ability to work on a strategic and tactical level.
  • Knowledge and experience with SuccessFactors and HR processes is required.
  • Experience with help desk technology are required.
  • Experience with payroll processing.
  • Excellent English written and verbal communications skills.
  • Results orientation, problem solving, (project) management, customer orientation, stakeholder management.
  • Aspires to a culture of service excellence to the customer, data driven.
Phúc lợi công việc
  • Deal with the company.
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Logo Công ty TNHH Sơn AKZONOBEL Việt Nam Công ty TNHH Sơn AKZONOBEL Việt Nam
12th Floor, Vincom Center Dong Khoi 72 Le Thanh Ton and 45A Ly Tu Trong District 1, Ho Chi Minh City
Quy mô: hơn 200 nhân viên

Ngày đăng tuyển
29/01/2021

Nơi làm việc
Tp Hồ Chí Minh

Cấp bậc
Giám đốc/ Quản lý cấp cao


Kỹ năng

Ngôn ngữ trình bày hồ sơ
Tiếng Anh

Trình độ học vấn
Đại học

Kinh nghiệm làm việc
8 năm

Ứng viên
Nam nữ
Tuyển dụng HR Manager
Công ty TNHH Sơn AKZONOBEL Việt Nam
Nộp đơn