Center Manager

- Manage center and ensure smooth operations day to day
- Propose financial budgets including center expenses and marketing support for center
- Monitor and ensure center expenses are within budget guidelines
- Work closely with Head Teacher and creating strong partnership between Academic, service and sales team to achieve center KPIs, optimize retention and resource utilization
- Lead the EC team and assure that they achieve revenue targets and profitability through increase in enrollment, improve classroom utilization ratio, and control center expenses
- Property and facilities management and ensure that they are clean, tidy, safe and workable
- Maintain Yola standards inside and outside the center: visuals, billboards, posters, noticeboards, and signage etc.
- Work with Center Account and Head Teacher to ensure appropriate forecasting and ordering of books and materials for center use within budget guidelines
- Observe and ensure center compliance of cash management and monetary safekeeping
- Work with HR Department to ensure that people development strategies for staff retention and excellent results are in place
- Uphold company values and ethics strictly and ensure staff strict following and observance of company policies and management directives
- Assist with recruitment and onboarding of center staff
- Train, coach , motivate and develop center staff to provide excellent sales and service results
- Ensure center and staff adherence to relevant government regulations, code and law
- Ensure all company policies, procedures, regulations, document & reporting systems and standards are consistently followed through by all staff
- Assure consistent levels of student and staff satisfaction
- Perform tasks and carry out initiatives and projects as assigned by Director of Centers and BOD
- Create and provide timely and accurate reports that track and report all center KPIs and updates to Director of Centers and BOD