Chuyên viên giải quyết quyền lợi bảo hiểm (Claim Executive)

JOB SPECIFICATION :

• University graduated.
• Knowledge of law, medical, insurance.
• Having experience in life/health care insurance.
• Good English communication

WORKING RELATIONSHIPS :

• Maintain good relationship with direct Manager, the sales force and other staff.
• Communicate clearly, politely, professionally with relevant bodies.
• Maintain good helpful relationship with claimants and diplomatically deal with difficult claims ensuring the maintenance of the company’s reputatio

CHALLENGES :

• Ensure that all claims are handled promptly, effectively with agreed service standards.
• Ensure that clear and timely communications are made to sales force in relation to claims handling and payments.
• Make sure the work done is customer - focused
• Work under high pressure