Mô tả công việc
  • Consulting services to the customer’s inquiries via email, live chat, phone, etc.
  • Providing a polite, professional and accurate communication
  • Handling and resolving customer complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Provide pricing and delivery information
  • Collecting or delivering dossiers from/to customers;
  • Filling in relevant forms;
  • Perform customer verifications
  • Contacting and updating with authorities;
  • Write and post information to Social networks
  • Other activities to help customers finish the service
Yêu cầu công việc
  • No working experience required
  • Candidate must possess at least a College Degree in Hospitality/Tourism/Hotel Management, Human Resource Management, Business Studies/Administration/Management, Commerce or equivalent
  • Logical thinking ability
  • Motivated and proactive
  • Careful and patient style of work
  • Strong written, listening, reading and speaking English skills
  • Ability to work under pressure
  • Good problem solving, collaboration, and communication skills
  • Negotiation skills
Phúc lợi công việc
  • A friendly, dynamic and professional environment with great chances to learn new skills and gain valuable experience
  • Annual leave, insurance following Vietnam Law and as company’s regulations (social insurance and health care insurance, etc.)​
  • Annual health checkup
  • Competitive salary based on your capabilities and contribution
  • Performance review once a year (including review salary, recognize employee’s efforts and identify development/improvement needs)
  • Outdoor activities with company support: company trip, team building, birthday gift, mid-autumn gift, 13th-month salary, Year-end party, etc.)
  • WORKING TIME: Can start asap, work in shifts (the staff is working at the office - shift 1 in 2-month probation, more detail will be discussed in the interview):
  • Shift 1: 8:00am - 5:30pm (work at office)
  • Shift 2: 5:00pm - 11:00pm (work at home)
  • Shift 3: 2:00am - 7:00am (work at home)
Cách thức ứng tuyển

Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Nộp đơn dưới đây

Nộp đơn 346 / 1
Từ khóa:
Customer Service
Logo Công ty TNHH Một Thành Viên The One Vietnam Công ty TNHH Một Thành Viên The One Vietnam
S4-S5 Ba Vì, phường 15, quận 10, TP. Hồ Chí Minh
Quy mô: từ 50 - 99 nhân viên

Ngày đăng tuyển
31/01/2020

Nơi làm việc
Tp Hồ Chí Minh

Cấp bậc
Nhân viên/ Có kinh nghiệm

Ngành nghề
Chăm sóc khách hàng

Kỹ năng
Tiếng Anh

Ngôn ngữ trình bày hồ sơ
Bất kỳ

Trình độ học vấn
Cao đẳng

Ứng viên
Nữ
Customer Service (Support)
Công ty TNHH Một Thành Viên The One Vietnam
Nộp đơn