International Sales Executive

* General Description:
- The International Sales Executive will a leading role in achieving Havas’s ambitious customer acquisition and revenue growth objectives. The International Sales Executive will act as a liaison to provide product/services information and resolve any concerns that HAVAS customer accounts might face with accuracy and efficiency. The International Sales Executive plays a vital role in maintaining the company’s reputation for excellent products and superior customer satisfaction as well as setting a positive example for the greater sales team.
* Responsibilities Include:
- The role of the International Sales Executive is a multi-skilled member of the HAVAS team. The International Sales Executive will achieve the business strategies and sales budgets by identifying and assessing customers’ needs to satisfaction.
- Direct Reports: None
- Support Team: HAVAS Company Team
- International Sales Coordinator(s)
- International Document Staff
- Develops current customers by assessing customer's buying history; suggesting related and new items; explaining technical features and other means as identified per the customer account.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Develops and closes sales opportunities by researching and identifying potential accounts; soliciting new accounts; building a relationship; providing technical information and explanations; preparing quotations.
- Assesses competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities.
- Support marketing efforts to maintain brand compliance with customers and in the marketplace.
- Support and participate in marketing efforts such as exhibitions.
- Assist to process orders, generate and manage order/shipment documents as needed.
- Follow up with customers on payments, collections, and debt reporting.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Use collaborative skills needed to liaise with various internal departments and convey customer feedback.
- Use clerical skills to provide reports as required and to update sales and customer records.
- Commitment to staying informed regarding new products and features to support HAVAS new product development.
- Attend company, customer, and supplier meetings as needed.
- Commitment to meeting or exceeding deliverables, reporting any deviations.
- Process tasks via digital means including email, phone, share file systems.
- Follow company procedures, guidelines and policies proactively recommending improvements or additions to policies and procedures.
- Provide accurate, valid and complete information by using the right methods/tools.
- Assist to monitor sales and expense budgets.
- Ability to travel internationally on business trips as needed.
- And other responsibilities or duties as assigned from time to time.