Nhân Viên Chăm Sóc Khách Hàng
Mô tả công việc
- Receiving all phone calls, includes customers’ orders, inquires, complaints,… and recording accordingly.
- Answering inquiries and solving complaints within limit (I.e.: trade promotion scheme, product information, orders status,…).
- Forwarding all issues which are out of limits to the department windows and following up to make sure all complaints replied to the customers accordingly.
- Ensuring that all necessary checks for all sales orders are performed before the encoding.
- Coordinating with all relevant departments and principals to verify irregular orders.
- Processing sales orders received from any order sources into the system.
- Contact customer to inform back order information to process accordingly.
- Filing document orderly as SOP (Sales order, report,…).
- Handling all tasks assigned by the CS Supervisor. (I.e.: back-up planning, making the statistic report, database review,…).
- Attending training provided by the company which are necessary to handle the job.
- Attending department and company meetings if required.
- Adhering to the company policy.
Yêu cầu công việc
- College & University graduation, degree in pharmaceutical is preferred.
- Good MS Office & English skill.
- Good communication & willing to learn.
- Have experience/knowledge of SAP system is highly preferred.
Phúc lợi công việc
- Having chances to get attractive company bonus every month/year.
- Company trip once a year + Joining party.
- Salary and position is reviewed 1 time a year.
- Bonus by individual ability and company’s performance.
- Social insurance, health insurance, unemployment insurance and other benefits.
- Dynamic and sociable working environment.
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Nộp đơn dưới đây
Công ty TNHH Zuellig Pharma Việt Nam
01/01/2021
Tp Hồ Chí Minh
Nhân viên/ Có kinh nghiệm
Chăm sóc khách hàng
Tiếng Anh
Cao đẳng
1 năm
Nam nữ
Công ty TNHH Zuellig Pharma Việt Nam