Service Training Supervisor
Mô tả công việc
- Supervise a team of Training & Development Specialists
- Be responsible for operation training plan, implementation, effectiveness and trainer quality control
- Identify current and future training needs related to behavioral trainings and competency – based trainings
- Design and deliver training programs to make sure operation team can meet customer service standards as Maison’s commitment with principles
- Follow up training effectiveness through in-class evaluations, in-store checklists, in-store evaluations, …
- Establish, review and recommend improvements on training policies and procedures.
Yêu cầu công việc
1. Education:
- Bachelor’s Degree in appropriate field in Human Resource Management, Psychology, Hospitality, Economy or equivalent.
2. Work Experience:
- At least 3 to 5 years in conducting Sales Training or Customer Service Training
- Preferably Supervisor/5 years & up experienced employee specialized in Training & Development or equivalent
3. Functional skills:
- Current knowledge of effective training & development methods
- Vietnamese and English proficiency
- Excellent Presentation Skills
- Strong interpersonal and organizational skills
- Excellent written and oral communication and translation skills
- Proficient in MS office applications
4. Other skills:
- Proactive and open minded. Service mindset
- Hands on and can do attitude
- Passionate about continuous learning
- Work well under high pressure and deadline oriented.
- Detail oriented, analytical and inquisitive
- Ability to work independently and with others
- Extremely organized with strong time-management skill
- Travel required.
Phúc lợi công việc
- Được hỗ trợ tiền cơm
- Được hỗ trợ tiền gửi xe
- Được công ty mua bảo hiểm tai nạn 24/24 sau 6 tháng làm việc
- Đầy đủ chế độ theo Luật lao động (BHXH, BHYT, BTTN, .....)
- Có nhiều cơ hội thăng tiến.
- Lương 13 + bonus cuối năm
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Nộp đơn dưới đây
Từ khóa:
Service Training Supervisor04/12/2019
Tp Hồ Chí Minh
Trưởng nhóm / ban
Nhân sự - Hành chính - Thư ký
Tiếng Anh, Tin học văn phòng
Tiếng Anh
Đại học
3 năm
Nam nữ
Công ty Cổ phần Maison Retail Management International