Tuyển dụng HR, People Services Specialist

1. Service Now Management:

• Take, investigate and resolve first line calls and e-mails to the HR Services desk in line with turn-around time SLA’s and quality standards on HR transactional topics such as: pay, time, benefits, HR system support.
• Response to employee for all issues regarding to HR systems trouble shootings
• Take on first-line questions and cases and register and control client cases in the administrative system
• Provide customers with information or advice in case of first-line questions and cases and/or refer complex questions or questions that require follow-up to HR Services second line specialist.

2. Contingent workforce management:

• Provide quality outsourcing services, ensure all recruitment and payroll process are fully applied, follow up and record on time with compliance for 5 business units in Vietnam

3. HR Services for Specialty Business unit:

• Provide full HR services (payroll, admin, reports, audit,etc...) to Specialty Business unit

4. Provide logistics supports for Training courses & system

5. Provide materials for internal communications.