Tuyển Nhân Viên Lễ Tân

1. Operation

· Manage and maintain high-quality facilities and service at studio

· Onboard new members by doing contract and present clearly term and condition

· Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

· Follow communication procedures, guidelines and policies

· Go the extra mile to engage customers

· Other duties as assigned by higher management

2. Receptionist

· Welcome and guide customers

· Prepare specialized training clothes for customers

· Resolve customer complaints via phone, email, mail or social media

· Communicating, coordinating with other departments to make sure clients inquiries resolved.