Mô tả công việc

· Department : HR SHARED SERVICES
· Reporting to : Workforce Admin Regional Lead
· Working location : Ho Chi Minh office
A / General job scope:
The Work Force Admin Team Lead provides leadership and direction to the Workforce Admin teams and provide subject matter expertise on respective process and performs administrative/ transactional activities (eg. HR database transactions).
B / Main responsibilities:
- Implements & monitors agreed quality standards, including reviewing and adjusting KPIs / SLAs of all HR process
- Lead, coach, motivate, train and inspire direct reports to deliver team and project goals and develop talented individuals who can move on to other HR roles or other roles in the business
- Provides day to day guidance and direction to the Workforce Admins teams to ensure excellent handling of queries and requests
- Oversees execution of all Work Force Admin Advisor/Specialist activities, plans daily service delivery and manages individual service performance
- Oversees compliance monitoring, quality assurance and data protection activities
- Drive operational efficiency with a focus on continuous improvement, customer service and meeting SLAs
- Ensure effective use of enabling technology including case management tool and building up information available to people managers and employees (FAQs, Knowledge Base)
- Monitor team performance and customer satisfaction with retained HR, business leaders and people managers. Analyses and improves team performance
- Review and approve creation and update in process documentation including but not limited to – HR Standard Operating Procedures (SOP), Standard Supporting Documents (SSD)
- Ensures review and execution process controls, quality and compliance activities (audits, SOP adherence, etc.)
- Primary back-up for Regional Lead in business meetings and administrative activities.

Yêu cầu công việc

C / Most important qualifications:
- University Degree in Business, HR or related field preferred
- Experience in multiple areas of HR, expertise in HR administrative processes (ex: leave of absence, separations) management (3-4 years) or HR system
- Experience in working in a shared service organization preferred
- Experience with data management, working in an HR system (SAP preferred)
- Proven effective team leader, experience coaching, mentoring
- Relationship management experience with client-focus
- Strong problem solving and analytical skills
- Understanding of controls, quality, & compliance
- Fluent in English

Phúc lợi công việc

- Máy tính xách tay
- Bảo hiểm theo quy định
- Thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Công tác phí
- Chế độ nghỉ phép

Cách thức ứng tuyển

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Nộp đơn 365 / 3
Từ khóa:
admin Team Lead HRIS
Logo Công ty Cổ Phần Mondelez Kinh Đô Việt Nam Công ty Cổ Phần Mondelez Kinh Đô Việt Nam
Lầu 8, Tòa nhà Empress Tower, 138-142 Hai Bà Trưng - Phường Đa Kao - Quận 1 - TP Hồ Chí Minh
Quy mô: hơn 200 nhân viên

Ngày đăng tuyển
23/09/2019

Nơi làm việc
Tp Hồ Chí Minh

Cấp bậc
Trưởng nhóm / ban


Kỹ năng

Ngôn ngữ trình bày hồ sơ
Bất kỳ

Trình độ học vấn
Đại học

Kinh nghiệm làm việc
3 năm

Ứng viên
Nam nữ
Workforce Admin Team Lead/HRIS Team Lead
Công ty Cổ Phần Mondelez Kinh Đô Việt Nam
Nộp đơn