Ecommerce Operation Specialist
Mô tả công việc
- Build, deploy, control E-commerce business operation processes. Coordinate to optimize operating procedures between E-commerce departments
- Architect and build reports that measure operations excellence, mainly for customer service, payments, warehouse, production, and logistics
- Analyze & optimize operating indicators and provide cross function improvement plans in collaboration with team leads to bring operations excellence
- Point of contact for feature improvement to improve the traceability and the efficiency of actions performed inside of systems by warehouse, and logistics
- Manage relationship with third party companies (packaging, storage, logistics, payment gateway) in terms of quality, timeliness, and pricing of services
- Monitor e-commerce cost centers and provide cross function improvement plans to further improve the profitability of e-commerce operations
- Report directly to Ecommerce Manager
Yêu cầu công việc
- 3 - 4 years of experience in E-commerce operation or related that have at least 2 years of experience in the same position
- Knowledge of operating E-commerce business
- Knowledge of debt management, fulfillment, logistics, customer services
- Excellent project management skills, including demonstrated ability to think end-to-end, manage long-term projects and manage multiple projects simultaneously
- Exceptional data management skills, SQL is a plus
- Strong ability to investigate problems at hand, dive deep to the root cause of a problem, find systematic gaps, support it with analytical data and finally address the issue
- Result oriented, strong commitment to deliver expected outputs
- Skills of assigning, coordinating, and controlling work
Phúc lợi công việc
- Discussed in the interview
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Nộp đơn dưới đây
Công ty Cổ phần Maison Retail Management International
19/08/2020
Tp Hồ Chí Minh
Nhân viên/ Có kinh nghiệm
Kinh doanh - Bán hàng
Tiếng Anh
Đại học
3 năm
Nam nữ, từ 26 tới 35 tuổi
Công ty Cổ phần Maison Retail Management International