Mô tả công việc

- Implement and deployment of the customer care program.
- Proposed solutions to support sales development capabilities.
- Implement and deploy Commercial and Marketing Dept. events.
- Support other Marketing activities
- Set up plans for MPS’s Map Club members upon 2 key crop seasons Summer-Autumn and Winter-Spring for all events.
- Improve the customer service experience and customer engagement.
- Take ownership of customer issues with the company and following problems through to resolution.
- Set clear missions and deploy strategies towards customer service.
- Develop service procedures, policies and standards.
- Keep accurate records and document customer service activities.
- Keep ahead of competitor developments and apply best practices for areas of improvement for MPS’s customer service.
- Control resources and utilize assets to achieve qualitative and quantitative targets.
- Adhere to and manage the approved CS budget.
- The ability to maintain calm under pressure.
- Computer literacy in order to prepare proposal, reports and results of the event/activities.

Yêu cầu công việc

- Education: BA in Marketing /Public Relations & Communications/ Business Administration
- Age: 30 - 40 year-old
- Experience: A minimum of 3 years’ as Customer Service Manager/Event Manager .....
- Skill: Customer service orientation, Event planning & management, Project management
- Computer: Proficiency in Microsoft Office
- Other skills: Team management; Interpersonal, and Communications

Phúc lợi công việc

- Discussed in the interview

Cách thức ứng tuyển

Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Nộp đơn dưới đây

Nộp đơn 458 / 0
Logo Công ty TNHH Map Pacific Việt Nam Công ty TNHH Map Pacific Việt Nam
101/6 Đường số 3, KCN Long Bình (Amata), Phường Long Bình, TP. Biên Hòa, tỉnh Đồng Nai
Quy mô: hơn 200 nhân viên

Ngày đăng tuyển
22/07/2020

Nơi làm việc
Đồng Nai

Cấp bậc
Trưởng phòng/ Quản lý cấp trung

Ngành nghề
MarketingKhác

Kỹ năng

Ngôn ngữ trình bày hồ sơ
Bất kỳ

Trình độ học vấn
Đại học

Kinh nghiệm làm việc
3 năm

Ứng viên
Nam nữ, từ 30 tới 40 tuổi
Tuyển Customer Service Manager
Công ty TNHH Map Pacific Việt Nam
Nộp đơn