Aftersales Service Admin Staff

Overview of company

Established on Oct 19th, 1995, Isuzu Viet Nam Co., Ltd (IVC) is a Japan-Vietnam joint venture automotive company specialized in assembling & distributing commercial vehicles & light commercial vehicles includes light duty trucks, medium duty trucks, heavy duty trucks, bus chassis as well as pick-up and SUV.

In 2022, Isuzu Vietnam officially launched new Isuzu Master Truck product lines Euro 5 – GREEN POWER - is the newest upgraded version of Common Rail Technology, complying with Government’s roadmap on emission standard in Vietnam, contributing to environmental protection and the sustainable development of society.

Over 25 years of presence in Vietnam, Isuzu products have been trusted and highly appreciated by customers with many outstanding advantages: SAFETY – DURABILITY – FUEL EFFICIENCY – ENVIRONMENT FRIENDLINESS.

Isuzu Vietnam highly acknowledges that “The best keeps getting better”, we commit to continue improving, enhancing product and service quality to contribute to the development of customers’ business. On the other hand, Isuzu Vietnam also organizes annual “Heart and Smile” community activities, contributing to the development of Vietnam’s economy and society.

Vacancies

• Job title: Aftersales Service Admin Staff

Job Description

• Handle all paperwork related to warranty, recall programs, and aftersales activities by preparing dispatch notes, summary sheets, invoices, and payment requests.
• Serve as the point of contact for dealers to address queries regarding documentation and payments, ensuring timely responses and issue resolution.
• Verify the accuracy of documents submitted by dealers and ensure they meet the required standards before processing.
• Provide general administrative support to the SEV section to ensure smooth workflow and timely task completion.