Ảnh đại diện Hữu (AI5628)
Nguyễn Ngọc Hữu
16/02/1991
0909806***
Tp Hồ Chí Minh
huunguyen***@gmail.com
Nam
*** bis Tôn Thất Thuyết, phường 16, quận 4, TP. HCM
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Thông tin nghề nghiệp

11
Cao đẳng
Nhân viên/ Có kinh nghiệm
Tp Hồ Chí Minh
Kinh nghiệm làm việc

Từ 2017 đến 2018: Quản lý tại VIET IDEA FOOD & BEVERAGES LTD.- STARBUCKS
- Numeral management: revenue, expenditures of money, analyses data, create and ensure
achievement sale plan per months, sale control managements.
- Human resource management: recruit, build-up good working condition and reserve strongly
resource in store.
- Training: planning & follow up training plan at stores, conduce training class with L&D
schedule; creating master plan & training plan for New Store Opening projects.
- Cost control: create plan to control cost of labor, cost of sale … daily, weekly, monthly.
- P&L analyst, control.
- Ability to manage the overall operations of multiple stores independently.
- Knowledges of retail or restaurant industry operations
- Organization and planning skills
- Strong operational skills in a customer-service environment
- Team-building skills
- Ability to build relationships
- Ability to handle confidential and sensitive information

Từ 2018 đến 2019: Quản lý tại DELITECH JSC
- Sales operations: acquire and onboard business users by maintaining a pipeline of leads by developing and taking care of professional relationships.
- Business development: develop new business opportunities and partnerships.
- Sales standards: identify, build and enforce Standard Operating Procedures and Policies to support the activity and solve or prevent issues.
- Talent acquisition and management: build a team that strives to win and constantly track the performance of my team to close deals and retain business users, and build corrective, improving initiatives.
- Managing and driving the growth of the category business: Lead launches, build and execute on a strategic plan that delivers on key business opportunities for the category.
- Work with top partner to improve strategic and operational aspects of business in providing a great experience.
- Analysing the business: Conduct deep dive analysis and provide routine executive-level reporting on the category's current top line and future opportunities. Publish recommendations and action plans based on data.
- Providing thought leadership around planning, roadmaps and execution.
- Responsibility for revenue of company target. Decision maker. Giving advise & direction for team.

Từ 2019 đến hiện nay: Quản lý tại H&M
-Beside typical managerial things such as sales maximisation, customer service and department profitability to coaching teams. Role model to do all according of H&M values, standards, policies and procedures, H&M culture. Most importantly, developing teams with constant improvement.
Kỹ năng

- Office
- English skills
- Logical thinking and creative
- Public Speaking
Ngoại ngữ

- Tiếng Anh (Trung cấp)
Học vấn bằng cấp

Chưa cập nhật
Mục tiêu nghề nghiệp

Take advantages of skills & experience and understanding of market to become a good Operation Manager and bring a lot value to Customers, Company; not even changing a store but also a whole system, nation wide. Learning more about The tertiary industry.