Ngành nghề
Nơi làm việc
Nguyễn Văn Cường
Thông tin nghề nghiệp
7
Đại học
Độc thân
Trưởng nhóm / ban
Tp Hồ Chí Minh, Đồng Nai, Bình Dương, (có thể thay đổi nơi làm việc)
25 triệu
Luật Quốc tế
Kinh nghiệm làm việc
Từ 2019 đến hiện nay: Trưởng nhóm / ban tại LOTTE FINANCE
Tái Thẩm Định Hồ Sơ Khách Hàng, Thu Hồi Nợ, Điều Tra Trước & Sau Giải Ngân, Viết Quy Trình Mystery Shopping Và Triển Khai Giám Sát Nhân Viên & Khách Hàng, Ngoại Tuyến Thu Thập Thông Tin Gian Lận, Lừa Đảo, Phương Thức Lừa Đảo Mới Về Hoạt Động Cho Vay Tài Chính Tiêu Dùng.
Kỹ năng
June 2019 - Now
LOTTE Finance Vietnam
Fraud Investigation Officer
• Verify client's personal information before disbursing.
• Handling internal employees that violate company processes and regulations.
• Investigate, verify customers with overdue loans.
• Tracing customers, fraud subjects in the field.
• Collecting and consolidating evidence to provide authorities (Police, Procuratorate, Court ...) when prosecuting fraudsters.
• Analyzing, evaluating and giving solutions to difficult problems.
• Contact to work with the government (Police, Procuracy, Court ...) when required.
• Conducting inspection and opening of sales points in batches with partner companies.
• Monitoring the security services that have been signed with the Company.
• Create the Mystery Shopping process to train new employees.
Oct 2018 - Apr 2019
Vietnam Prosperity Joint Stock Commercial Bank (Vpbank)
Security Investigator
• Conduct independent investigations based on allegations, doubts and facts, including: identifying, contacting, interrogating and filing an application with the Police, Procuracy and Court.
• Coordinate or directly offline, invade phishing organizations when required.
• Handling multiple cases with different priorities at the same time while.
ensuring the implementation of the schedule for the case to be successful.
• Collect and consolidate evidence to provide authorities (Police, Procuracy, Court ...) when prosecuting fraudulent objects.
• Analyze, evaluate and offer solutions to difficult problems.
• Contact to work with authorities (Police, Procuratorate, Court ...) when requested.
• Conducting inspection and opening points of sale / Law Office in cooperation with the Company.
• Monitoring security services that have contracted with the Company.
• Assist with practical training in the investigation process, offline methods for new employees or other retrained personnel.
Now 2016 - Sep 2018
Home Credit Viet Nam
Security Specialist
Main responsibilities:
• Conduct to check opening points selling / business cooperation with the company.
• Responsible for controlling the bad debt ratio in the management area.
• Check the compliance of the salesman's Sales Assistant (SA) regulations.
• Assist and coordinate with SA to prevent fraud and obstruct initial risks in the product consulting process, make loan applications, buy installments with the company.
• Perform periodic physical security checks.
• Report, make satement for employees of the company, employees of the shop associated with the company when the sign of violation.
• Responsible for ensuring that the security regulations are properly implemented and working directly with the relevant departments.
• Handle multiple cases at different priority levels while still ensuring timely execution for the cases to be successfully completed.
• Research and analysis of data, preparation of reports, weekly planning.
• Participate in appropriate security programs set by the company.
• The main location are the provinces in the South East, who regularly travel to the provinces nationwide when assigned the duties and moved mainly by motorbikes so understand clearly in the area, each district, city and province which i'm in charge.
Dec 2014 - Aug 2016
The Office of Thua Phat Lai Bien Hoa
Secretary
• The job is to receive and sign documents of the Courts.
• Working with agencies and involved parties, persons with related interests and obligations, then make a written certification of the receipt of such documents.
• Areas of operation in Dong Nai province, neighboring provinces, and move by motorbike to find houses and coporation with through ward and commune police offices to verification.
• Committing acts as evidence, verifying the situation of works, events ... to set the legal bases for the involved parties at the agency and the court.
Jan 2014 - Aug 2016
Daiichi Life Vietnam
Sale Team Leader (UM)
• Recruit new sales people every day, train sales processes for new employees.
• Plan weekly, quarterly and monthly sales.
• Advise customers on life insurance products, benefits of humanitarian value in life. Contract expiry for customers who have participated in life insurance of the company.
• Planning business trips to provinces, arranging conferences, receiving customers, closing orders.
• Plan the group's salary and budget allocation to balance business growth.
• Organize Team building for the Team.
Jul 2013 - Nov 2013
Consumer Credit (VPBCF) - Vietnam Prosperity Joint Stock Commercial Bank
Security Investigator
• Conduct independent investigations on allegations, suspects and actual fraud cases, including allocating, confronting, interviewing and preparing reports / prosecution letters to provide to police if necessary.
• Support or join with other staff to do surveillance on the fraud organizers or to infiltrate into fraud groups and/or approach fraudsters when required.
• Manage multiple tasks with priority levels but still meet deadlines and ensure the standard of quality required for successful closure/resolution.
• Collect information to reinforce the evidence to provide for the authorities in order to prosecute fraud organizers.
• Moving frequently in the South East region when receiving the work to be investigated, monitored and verified by clients: signatures, faces, personal identifications ...
• Debt recovery, for non-refundable amounts to the company, and remitted to the company's budget.
• Mystery Shopping for CC, Shop and Collaborators (DSA), to timely prevent the risk to the company if there are signs of fraud.
Mar 2007 - Aug 2009
Military duty in Bien Hoa Airport, Air Force Regiment 935, Air
Division 370 Tan San Nhat Airpor
• Make flight charters, record the time of landing and take off.
• Copy the book, enter data, arrange, prepare meeting rooms for pilot.
LOTTE Finance Vietnam
Fraud Investigation Officer
• Verify client's personal information before disbursing.
• Handling internal employees that violate company processes and regulations.
• Investigate, verify customers with overdue loans.
• Tracing customers, fraud subjects in the field.
• Collecting and consolidating evidence to provide authorities (Police, Procuratorate, Court ...) when prosecuting fraudsters.
• Analyzing, evaluating and giving solutions to difficult problems.
• Contact to work with the government (Police, Procuracy, Court ...) when required.
• Conducting inspection and opening of sales points in batches with partner companies.
• Monitoring the security services that have been signed with the Company.
• Create the Mystery Shopping process to train new employees.
Oct 2018 - Apr 2019
Vietnam Prosperity Joint Stock Commercial Bank (Vpbank)
Security Investigator
• Conduct independent investigations based on allegations, doubts and facts, including: identifying, contacting, interrogating and filing an application with the Police, Procuracy and Court.
• Coordinate or directly offline, invade phishing organizations when required.
• Handling multiple cases with different priorities at the same time while.
ensuring the implementation of the schedule for the case to be successful.
• Collect and consolidate evidence to provide authorities (Police, Procuracy, Court ...) when prosecuting fraudulent objects.
• Analyze, evaluate and offer solutions to difficult problems.
• Contact to work with authorities (Police, Procuratorate, Court ...) when requested.
• Conducting inspection and opening points of sale / Law Office in cooperation with the Company.
• Monitoring security services that have contracted with the Company.
• Assist with practical training in the investigation process, offline methods for new employees or other retrained personnel.
Now 2016 - Sep 2018
Home Credit Viet Nam
Security Specialist
Main responsibilities:
• Conduct to check opening points selling / business cooperation with the company.
• Responsible for controlling the bad debt ratio in the management area.
• Check the compliance of the salesman's Sales Assistant (SA) regulations.
• Assist and coordinate with SA to prevent fraud and obstruct initial risks in the product consulting process, make loan applications, buy installments with the company.
• Perform periodic physical security checks.
• Report, make satement for employees of the company, employees of the shop associated with the company when the sign of violation.
• Responsible for ensuring that the security regulations are properly implemented and working directly with the relevant departments.
• Handle multiple cases at different priority levels while still ensuring timely execution for the cases to be successfully completed.
• Research and analysis of data, preparation of reports, weekly planning.
• Participate in appropriate security programs set by the company.
• The main location are the provinces in the South East, who regularly travel to the provinces nationwide when assigned the duties and moved mainly by motorbikes so understand clearly in the area, each district, city and province which i'm in charge.
Dec 2014 - Aug 2016
The Office of Thua Phat Lai Bien Hoa
Secretary
• The job is to receive and sign documents of the Courts.
• Working with agencies and involved parties, persons with related interests and obligations, then make a written certification of the receipt of such documents.
• Areas of operation in Dong Nai province, neighboring provinces, and move by motorbike to find houses and coporation with through ward and commune police offices to verification.
• Committing acts as evidence, verifying the situation of works, events ... to set the legal bases for the involved parties at the agency and the court.
Jan 2014 - Aug 2016
Daiichi Life Vietnam
Sale Team Leader (UM)
• Recruit new sales people every day, train sales processes for new employees.
• Plan weekly, quarterly and monthly sales.
• Advise customers on life insurance products, benefits of humanitarian value in life. Contract expiry for customers who have participated in life insurance of the company.
• Planning business trips to provinces, arranging conferences, receiving customers, closing orders.
• Plan the group's salary and budget allocation to balance business growth.
• Organize Team building for the Team.
Jul 2013 - Nov 2013
Consumer Credit (VPBCF) - Vietnam Prosperity Joint Stock Commercial Bank
Security Investigator
• Conduct independent investigations on allegations, suspects and actual fraud cases, including allocating, confronting, interviewing and preparing reports / prosecution letters to provide to police if necessary.
• Support or join with other staff to do surveillance on the fraud organizers or to infiltrate into fraud groups and/or approach fraudsters when required.
• Manage multiple tasks with priority levels but still meet deadlines and ensure the standard of quality required for successful closure/resolution.
• Collect information to reinforce the evidence to provide for the authorities in order to prosecute fraud organizers.
• Moving frequently in the South East region when receiving the work to be investigated, monitored and verified by clients: signatures, faces, personal identifications ...
• Debt recovery, for non-refundable amounts to the company, and remitted to the company's budget.
• Mystery Shopping for CC, Shop and Collaborators (DSA), to timely prevent the risk to the company if there are signs of fraud.
Mar 2007 - Aug 2009
Military duty in Bien Hoa Airport, Air Force Regiment 935, Air
Division 370 Tan San Nhat Airpor
• Make flight charters, record the time of landing and take off.
• Copy the book, enter data, arrange, prepare meeting rooms for pilot.
Ngoại ngữ
- Tiếng Anh (Trung cấp)
Học vấn bằng cấp
- Cử Nhân Luật từ 2009 - 2013 tại Trường Đại học Luật Thành phố Hồ Chí Minh (ngành học: Luật Quốc tế)
Mục tiêu nghề nghiệp
- Looking forward to finding a permanent stable job
- Looking forward to finding a job with good promotion opportunities
- Looking forward to finding a good salary job
- Looking forward to a good opportunity to devote yourself
- Looking forward to finding a job with good promotion opportunities
- Looking forward to finding a good salary job
- Looking forward to a good opportunity to devote yourself
