Ảnh đại diện Trâm ()
Nguyễn Thị Ngọc Trâm
22/02/1994
0964109***
Tp Hồ Chí Minh
ngoctramnguyen2***@gmail.com
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*** Đường 3, Phường Tân Kiểng, Quận 7, Thành phố Hồ Chí Minh
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Thông tin nghề nghiệp

3
Đại học
Nhân viên/ Có kinh nghiệm
Tp Hồ Chí Minh
Kinh nghiệm làm việc

Từ 2019 đến 2020: Quản lý tại AN CUONG JSC
- Receiving and processing sale orders online, or via phone and email.
- Preparing document such as quotation, sales order, contract, invoice.. for customer
- Contacting customers by phone or email to answer queries, obtain missing information, consult
product.
- Follow up order processing until completely delivery.
- Handle arising issues related order such as inventory, good coordination, purchase order..
- Maintaining and updating sales and customer records.
- Making weekly and monthly sales reports..
- Supporting the sales department with other administrative tasks, if requested

Từ 2017 đến 2019: Nhân viên/ Có kinh nghiệm tại CORSAIR MARINE INTERNATIONAL
Admin for Warehouse & Purchasing
- Receiving and checking Purchase Order from Purchasing Dept, tracking the actual item receipt
compared to PO document.
- Tracking inventory, making the purchase plan and submitting purchase request to Purchasing Dept
- Posting receipt received PO & issuing all delivery paper into system.
- Checking and delivering received PO document to Accounting Department.
- Informing & following up received PO problems to related people (Purchasing, Logistics,
Accounting).

Từ 2016 đến 2017: Nhân viên/ Có kinh nghiệm tại HAFELE VIETNAM
Customer Service Executive
- Receiving and responding to customer's inquiries via phone and email.
- Tracking and resolving customer issues.
- Working with the relative department to transfer customer's inquiries or find out the appropriate
solutions for customer complaints.
- Making the survey happy call after Sales Service.
- Support administrative tasks if requested
Kỹ năng

- Office
- Language
- Team work and personally
- Hard working
- Communicatio
Ngoại ngữ

- Tiếng Anh (Trung cấp)
Học vấn bằng cấp

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Mục tiêu nghề nghiệp

Take advantages of knownledge and interesting in Admin, Assistant and Customer Service field & and personal skills to become a professional Staff.
From that, I will contribute to development of Company.I have a career development orient in CS field and admin area.