Ảnh đại diện Trân (ZG3258)
Nguyễn Ái Trân
11/02/1984
0937017***
Tp Hồ Chí Minh
na.tran.***@gmail.com
Nữ
*** Nguyễn Công Hoan, Phường 7, Quận Phú Nhuận, TP.HCM
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Thông tin nghề nghiệp

10
Đại học
Đã có gia đình
Nhân viên/ Có kinh nghiệm
Tp Hồ Chí Minh
Kinh nghiệm làm việc

Từ 2019 đến hiện nay: Nhân viên/ Có kinh nghiệm tại DELOITTE VIETNAM
I. OVERVIEW
- Develop material for professional fac-led & online courses by
determining, solving functions needs;
- Define objectives for a course/curriculum & prepare the concept
outline, content delivery, assessments, materials...
- Plan, organize and deliver comprehensive training programs, which
includes online and offline, to internal and external withhighly
productive, timely, and professional;
- Involve in training projects as a project member to develop training
material;
- In charge of FY learning budget proposal (Feb/March), and also
prepare FY learning budget (Jan/Feb) for functionalleaders.
- Manage learning monthly budget, payment, facilitator allowances,
expenses...
- Involve in external training services as a program producer;
- Other tasks to be assigned by L&D team leaders.
II. INTERNAL LEARNING & DEVELOPMENT
- Responsible to evaluate the quality of internal training courses by
session/program survey, monthly/quarterly report
- Administration roles:
+ aDvance: manage training courses from on-boarding to offboarding on web and mobile app: training
programs/courses,material/resources, forum, activities, training
pre-work, participant attendance record, invitation, reminder, course
survey.
+ SABA E-learning & SABA Report: provide e-learning courses for
audiences from level Intern to level Partner. Definelearning needs by
function and level based on the local and global curriculum. Record
and export learning hours report (fac-led, eLearning), performance
report, survey report.
+ Cura: internal social network system where Deloitte employee can
exchange their knowledge and documents. Cura alsoprovides an
open-source of articles, news, research, materials… which based on
AI and IoT technology system.And also work on other related
systems: PMS, SAP Concur, SAP Success Factor, SS booking...
1. Local: New Senior Milestones; soft-skills; monthly/quarterly
technical update; Induction...
- Working on the compilation of facilitator and participant materials.
Responsible to coordinate: facilitator, timeline, materials...
- In charge of delivering soft-skill sessions for level Intern to level
Senior 3
2. Global: Global Manager Milestones (GMM); soft-skills; technical
update...
- Working with the SEA Talents team as a producer for each course.
- Responsible to coordinate: facilitator, timeline, venue (hotel or
convention center), and other operational activities for SEAtraining
courses.
3. E-learning:
- Working closely with internal design team and suppliers on
production: system, graphics placement, animations,
audioimporting & editing. Keep up to date on learning tools, trends,
ideas…- Monitor online learning platform as administrator and also
involve in training projects to develop training materials.
4. Curriculums:
- Responsible to prepare and propose FY local curriculum to
functional leaders of A&A, Tax & Legal, FAS, RA
- Follow the Global/SEA learning curriculums of 4 functions; review
with functional leaders and involve in customizing learningmaterials
for the Vietnam team.
5. Deloitte Passport (DP): work with Talents team for planning
exams: test, interview, exam result evaluation. Responsible forDP
training programs: develop/update materials, deliver sessions of
introduction/soft-skills.
6. Certificates such as ACCA, CPAA, ICAEW, MBA, ADIT, CFE:
manage annual sponsor budget, payment, sponsorcontract…
7. Support HR & Talents team: University tours; quarterly facilitator
performance evaluation...
III – EXTERNAL TRAINING SERVICES
1. Pitching: prepare quotation &other related materials. Involve in
meeting with clients.
2. Coordinate: facilitator, training operation activities (material,
handout, venue, certificate) contract, payment, qualityevaluation
report.

Từ 2016 đến 2019: Nhân viên/ Có kinh nghiệm tại SEN COMMUNICATIONS
1. Responsible for the management, operation according to the
direction and requirements of the CEO -
departmentsimplementation and compliance.
2. Re-signed 5 years exclusive contract with Vietnam Railways.
3. Incharge of expanding and developing relationships with clients,
partners, and suppliers.
4. Develop products/product packages.
5. Responsible for the business target.
6. On behalf of the CEO to handle problems arising during the
operation.

Từ 2015 đến 2016: Nhân viên/ Có kinh nghiệm tại ADAYROI - VINGROUP
1. Incharge in Food & FMCG service lines: online and B2B (Da Nang
- Ca Mau)
2. Responsible for monthly/ quarterly business plans.
3. P&L management.
4. Supplier quality management.

Từ 2014 đến 2015: Khác tại MINH THUY FOODS
Imported and provided frozen food/meat for local restaurants.

Từ 2013 đến 2014: Khác tại SOCIAL NETWORK: DIACHIANUONG
Service of review for local restaurants.

Từ 2010 đến 2013: Nhân viên/ Có kinh nghiệm tại SWENSEN'S VIETNAM - GAMI GROUP
1. Operation & franchising training at Minor Food Group (Thailand):
6 months.
- Set-up new restaurant;
- Training skills;
- Purchasing;
- Sales;
- Budget management;
- Operation activities.
2. Main in charge:
- Swensen's Vietnam SOP & TAO systems;
- Training for new joiners;
- Training on the job for store management team;
- QA.
3. Operation training for new hires: waiter/waitress, team leader,
supervisor, assistant manager, manager
4. Working closely with departments: marketing, purchasing, F&A...
and outsourcing restaurant suppliers.
Kỹ năng

- Microsoft Office
- Training management system
- Logical thinking and creative
- Public Speaking
- Team-working
Ngoại ngữ

- Tiếng Anh (Trung cấp)
Học vấn bằng cấp

- QUẢN LÝ NHÀ HÀNG & KHÁCH SẠN tại Trường Đại học Tôn Đức Thắng
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