Ngành nghề
Nơi làm việc
Bùi Thị Trinh
Thông tin nghề nghiệp
3
Đại học
Độc thân
Trưởng nhóm / ban
Tp Hồ Chí Minh, (có thể thay đổi nơi làm việc)
850 USD
Khác
Kinh nghiệm làm việc
Từ 2020 đến 2020: Quản lý tại SAVILLS VIET NAM
Supervises activities of staff. Assigns work, evaluates workflow and performance to maximize productivity. Acts as positive role model for staff. Resolves problems and interpersonal conflicts.
Create policies, procedures, and processes for the team to ensure customers receive excellent and consistent service.
Manages all employee related matters for the department
including hiring, workforce planning and scheduling, employee development, management, call quality monitoring and training.
Play a key role in complaint handling: record customer inquiry/complaints and to coordinate with relevant department to resolve complaints.
Flexible and capable of multi-tasking and shifting priorities as the business needs require.
Create policies, procedures, and processes for the team to ensure customers receive excellent and consistent service.
Manages all employee related matters for the department
including hiring, workforce planning and scheduling, employee development, management, call quality monitoring and training.
Play a key role in complaint handling: record customer inquiry/complaints and to coordinate with relevant department to resolve complaints.
Flexible and capable of multi-tasking and shifting priorities as the business needs require.
Từ 2019 đến 2020: Trưởng nhóm / ban tại SAVILLS VIET NAM
Từ 2020 đến 2021: Thư ký tại SAVILLS VIET NAM
Assist Director in researching and following up with action on matters which fall within the Manager’s responsibility – chasing responses, triggering follow-up action.
- Organise meetings and preparing pre-meeting briefings and meeting papers, meeting minutes.
- Manage Manager's schedule & travel arrangements, assessing priority of appointments, meetings and reallocation as necessary.
- Maintain office, including data management and filing, maintain records of Manager's contacts.
- Screen calls, correspondence, inquiries, and requests, and deal with them when appropriate. Deal with sensitive information with discretion and maintain confidentiality.
- Organise meetings and preparing pre-meeting briefings and meeting papers, meeting minutes.
- Manage Manager's schedule & travel arrangements, assessing priority of appointments, meetings and reallocation as necessary.
- Maintain office, including data management and filing, maintain records of Manager's contacts.
- Screen calls, correspondence, inquiries, and requests, and deal with them when appropriate. Deal with sensitive information with discretion and maintain confidentiality.
Kỹ năng
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Ngoại ngữ
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Học vấn bằng cấp
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Mục tiêu nghề nghiệp
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