Ngành nghề
Nơi làm việc
Trương Thị Hồng Đào
Thông tin nghề nghiệp
5
Đại học
Nhân viên/ Có kinh nghiệm
Tp Hồ Chí Minh
Kinh nghiệm làm việc
Từ 2014 đến 2016: Nhân viên/ Có kinh nghiệm tại CÔNG TY TNHH THỜI TRANG VÀ MỸ PHẨM ÂU CHÂU
Sale and Cashier
- Supporting store manager for do best operation.
- Issue the VAT Refund, VAT Invoice
- Support training new staffs. Make reports of sales every day.
- Welcome guests, process information low level, record keeping, correspondence, drafting, typing.
- In Charge main till cashier : check product, cashing, settlement , handle guest complaint ... followed store standard.
- Supporting department roster: check cashier every shift, clear day off & annual leave, ...
- Knowledge of premium fashion, fabrics, clothing combinations and
accessories. Consulting and up selling to customers.
- Check the stock every day, tracking product in storage. Classification of inventories of product ( best selling, old, discount …).
- Supporting store manager for do best operation.
- Issue the VAT Refund, VAT Invoice
- Support training new staffs. Make reports of sales every day.
- Welcome guests, process information low level, record keeping, correspondence, drafting, typing.
- In Charge main till cashier : check product, cashing, settlement , handle guest complaint ... followed store standard.
- Supporting department roster: check cashier every shift, clear day off & annual leave, ...
- Knowledge of premium fashion, fabrics, clothing combinations and
accessories. Consulting and up selling to customers.
- Check the stock every day, tracking product in storage. Classification of inventories of product ( best selling, old, discount …).
Từ 2016 đến 2018: Khác tại CÔNG TY TNHH MITRA ADIPERKASA VIỆT NAM - ZARA STORE
Assistant Manager
- Control of stationary, device, standard operational procedure
- Arrange cashier counter, documentation and stockroom
- Control and storage packing material, inventory, petty cash check
- Manage team member and make roster
- Management in Till Operation/ Tasks for the team
- Customer Service
- Staff training & development
- Support Sales to customer
- Making report, record data in the system
- Prepare and follow Inventory in store, stockroom and warehouse
- Use SAP to check in/out products in Inventory
- Control of stationary, device, standard operational procedure
- Arrange cashier counter, documentation and stockroom
- Control and storage packing material, inventory, petty cash check
- Manage team member and make roster
- Management in Till Operation/ Tasks for the team
- Customer Service
- Staff training & development
- Support Sales to customer
- Making report, record data in the system
- Prepare and follow Inventory in store, stockroom and warehouse
- Use SAP to check in/out products in Inventory
Từ 2019 đến 2019: Khác tại Công Ty TNHH Takashimaya Việt Nam
Customer Service Assistant
- Issue membership cards and vouchers
- Manage customer's account and maintain customer databases
- Issue VAT invoice as request promptly, accurately and timely
- Conduct VAT refund procedure
- Provide Gift wrapping service to customers
- Update Lost and Found book, return lost things to owner
- Deal directly with customers either by telephone, electronically or face to face
- Obtain and evaluate all relevant information to handle product and service inquiries
- Handle and resolve customer complaints
- Provide pricing and delivery information
- Issue membership cards and vouchers
- Manage customer's account and maintain customer databases
- Issue VAT invoice as request promptly, accurately and timely
- Conduct VAT refund procedure
- Provide Gift wrapping service to customers
- Update Lost and Found book, return lost things to owner
- Deal directly with customers either by telephone, electronically or face to face
- Obtain and evaluate all relevant information to handle product and service inquiries
- Handle and resolve customer complaints
- Provide pricing and delivery information
Kỹ năng
- Customer Service
- Problem Solving
- Public Speaking
- Problem Solving
- Public Speaking
Ngoại ngữ
- Tiếng Anh (Trung cấp)
Học vấn bằng cấp
Chưa cập nhật
Mục tiêu nghề nghiệp
To seek a position in the premium store or office where offers a greater challenge, opportunities for career advancement and friendliness.