Ảnh đại diện Hiền (ZX6330)
Trần Thị Mỹ Hiền
04/09/1986
0934172***
Tp Hồ Chí Minh
hienmytran1***@gmail.com
Nữ
*** Đường Nguyễn Duy Trinh, Quận 9, Thành phố Hồ Chí Minh
Xem thông tin liên lạc
Thông tin nghề nghiệp

5
Đại học
Đã có gia đình
Quản lý
Tp Hồ Chí Minh
20 triệu
Kinh nghiệm làm việc

Từ 2011 đến 2012: Nhân viên/ Có kinh nghiệm tại DUTCH LADY FRIESLAND CAMPINA CO., LTD (NHA TRANG AREA)
Marketing Officer
- Prepare the minutes of sale plan by week / month / quarter / year
- Sale support running the program according to company sales at regional stores
- Provide marketing strategies
- Training training courses for Sale and BG

Từ 2013 đến 2015: Nhân viên/ Có kinh nghiệm tại ATEC INSTRUMENT AND CHEMICAL CO., LTD
Sale Engineer
- Search for new customers from available company or traditional information
- Meet consultancy on equipment and chemicals as well as consulting on water and wastewater treatment projects
- Prepare contracts based on company principles and mutual benefits
- Customer support after product use, maintenance and after sales
- Promptly report on troubleshooting of problems related to the quality of works and products
- Prepare weekly reports to the superiors about sales and customer complaints ...

Từ 2015 đến 2016: Quản lý tại PAN SERVICES CO.,LTD
Manager Operation
- Directly manage the cleaning staff at the handover.
- Attendance, notice of sick leave, employee's leave
- Mix chemicals for use on a daily basis
- Instruct employees to use machinery and equipment cleaning
-Training new employees on probation
- Technical support of the building informing about equipment and material damage or incidents affecting security and
construction quality
- Periodically report to the company about the quality of the birth at the work and the incident to promptly overcome
- Meeting to report on acceptance to customers, and receive feedback from customers to improve hygiene quality

Từ 2016 đến 2018: Nhân viên/ Có kinh nghiệm tại VINCOM GROUP
Assistant Housekeeping Manager
- Check the sanitary quality and properties of the empty condition, ready to prepare Due In / Due Out
- Work planning for room staff ensures that employees comply with the supervisor's order and the company's procedures -
Budgeting and staffing at each stage of operation
- Answer customer complaints about hygiene quality, service provision, accommodation process, ...
- Quality control of public hygiene: lobby area, hallway, utility ...
- Control outsourced contractors: laundry, insecticide spray, ...
- Train and train employees on the appearance and process of cleaning rooms, customer communication skills to improve the
quality of services to ensure the most safe and comfortable stay for guests. . .At the same time, to supplement professional
training courses according to the criteria set by the company
- Schedule monthly/quarterly/yearly sanitation
- Room status update report includes: vacant apartments, rented apartments, public service, repaired defect ... on the system of
home management software
- Combining other technical departments and departments to handle problems affecting the operation of the building
- Report the day/week/month/quarter of important information, incidents and plans to the head of the information department

Từ 2018 đến 2019: Nhân viên/ Có kinh nghiệm tại CBRE VIET NAM LTD.,CO
Assistant Property Manager
Main responsibilities:
- Support PM to draft contracts with contractors as well as major budget items that need to be increased / decreased to match
the annual operating budget
- Collaborate in processing information from the customer care department about: residents, tenants, outside services ..
- Merging departments in matters of construction contractor management to ensure security, occupational safety and fire
prevention
- Planning to be held annually in the building: fire drills, festivals, mid-autumn festival for children ...
- Recognize and resolve residents' complaints about the operation & quality of the building to ensure that the interests of
residents and the building rules are harmonized.-Control outsourced service contractors to ensure service quality under the
signed contract terms
- Synthesize weekly / monthly / yearly report and send PM to report to Investor- Management of legal documents in the
building, mandatory permits in the building such as: license of radiation, fire protection, hazardous waste ...
- Human resource management coordination ensures the cohesion among departments in coordinating work handling
- Control fixed / arising merchandise purchases to ensure costs are within the approved budget

Từ 2020 đến hiện nay: Nhân viên/ Có kinh nghiệm tại SAVILLS VIET NAM LTD.,CO
Assistant Property management
Main responsibilities:
- Regularly update tenants/ offices information and related information in customer database
- Prepare Letter of Offer / Contract / Addendum as required
- Save contract documents / Appendix / hard copy / soft copy
- Connect to build relationships for commercial tenants, offices to ensure customer satisfaction when doing business at the mall
- Manage, update content related to commercial leasing on management software
- Coordinate with relevant departments / departments to organize events to promote traders' business activities at the
commercial center.
- Prepare / prepare documents to inform customers
- Other jobs as assigned from time to time work under the assignment of the board of directors
- Coordinate service departments to ensure the building is safe and clean before opening every day
- Receive and resolve customer complaints about building operations
- Submit to the BQT to propose remedial measures affecting the operation of the building
- Directly contact local authorities about notifications or complaints of wards or districts to respond to stakeholders
Kỹ năng

Chưa cập nhật
Ngoại ngữ

- Tiếng Anh (Trung cấp)
Học vấn bằng cấp

- Cử nhân quản lý môi trường tại Trường Đại học Đà Lạt
Mục tiêu nghề nghiệp

Efforts to promote personal strengths and take advantage of the experience gained from different positions that have worked at different companies before to help create the most satisfied customers and investors. On that basis, contributing to selfdevelopment as well as contributing to the company's brand development and prosperity