Hồ sơ ứng viên

Taking charge of administration and procedures, to ensure organizational effectiveness and safety of the
representative office while responsible for developing intra-office communication protocols, streamlining
administrative procedures, inventory control, office staff supervision/task delegation as well as providing
executive support regionally related tasks including
 Organizing office operations and procedures; controlling correspondence; designing filing systems;
reviewing and approving supply requisitions; assigning and monitoring clerical functions
 Planning and implementing office systems, layouts, and equipment procurement
 Establishing standards and procedures; measuring results against standards; making necessary
adjustments
 Scheduling and assigning employees; following up on work results
 Reviewing and analyzing special reports; summarizing information; identifying trends
 Recruiting, selecting, orienting, and training associates
 Coaching, counseling, disciplining; planning, monitoring, and appraising job results
 Preparing budgets; scheduling expenditures; analyzing variances; initiating corrective actions

Providing wide range of executive level administrative support to the Vice President, coordination of
information flow to ensure accurate and timely delivery of senior level administrative services while
providing professional support to Brand Managers that report to the concern, and keeping him updated on
all relevant matters.
Handling the daily operations of the concern’s office, developing and implementing processes that improve
its functionality, efficiency and professionalism. Overseeing visits of business partners, customers,
suppliers to the company and its associated factories to actively promote the corporate’s strongly
established image.

Personal Assistant to Director of Operations
Regional General Manager, Thailand and IndoChina
Currently, Regional General Manager, Vietnam & Cambodia
Being the administrative and functional point Executive for the Regional General Manager’s all corporate
matters while coordinating activities of the related national-wide as well as regional properties. Undertaking
the overall office management responsibilities that facilitate the smooth running of the Executive Office,
which include but not limited to the followings
 Devising and maintaining office systems, including data management as well as filing
 Screening phone calls, enquiries, requests, submissions for approval and handling them when
appropriate
 Dealing/translating all submitted/incoming documents, mails, materials
 Coordinating with different General Managers, Executive Committee members and Department
Heads (Sales&Marketing, Food&Beverage, Finance, Human Resources, Engineering, Front Office,
Housekeeping etc.) to ensure the concern’s requirements are met
 Maintaining diaries, making appointments or coordinating requested international/national
seminars/conferences
 Arranging travel, visas, accommodation, logistics for the concerns as well as regional visitors
 Handling VIPs’ reservations
 Producing documents, briefing papers, reports and presentations
 Organizing/attending/interpreting in all related meetings and ensuring the concern is well prepared
for these events
 Interacting/liaising with guests, visitors, potential clients, owning company representatives,
suppliers, competitors and local authorities
 Assisting related departments in organizing Executive events as required
 Carrying out specific projects and research
 Deputizing for the concern, making decisions and delegating work to others in his absence;
 Being involved in decision-making processes

Reporting directly and providing senior level secretarial services as well as executive support activities for
the General Manager, the Corporate and Management team members involved in the pre-opening, development, implementation and executive management of all brand standards, policies and procedures set out by the owning companies of the Hotel, whilst undertaking its operations’ legal matters.

Being exposed to and enhanced skills in different styles of service, revenue management, relationship
building, finance, operational processes when rotating through various outlets as well as departments in a
luxurious large scale resort.
At the same time, gaining experience of all human resources respects while being exposed to techniques,
methodologies, expertise and culture in the related field of one of the most rapidly growing region in
tourism.

Assisting the Restaurant Manager in upholding the standards of a reputable Indian family-chain-restaurant
in the French speaking part of Switzerland. Being responsible for the quality of the service offered and
other aspects of guest satisfaction. Taking charge of the restaurant’s policies, its accounting system,
hygiene and equipment. Handling and solving problems on the point of capability.

Performing secretarial and administrative duties at the company’s Southern Representative Office.
Coordinating and assisting the relevant businesses in holding annual meetings, training of new products,
teambuilding activities, etc. Handling bookings of travel, hotel for guests, customers, leaders and sales
staffs going outside SEA or within the country.

Assisting and reporting directly to the General Manager on all matters regarding the status of an
International 4 star Hotel of a Vietnamese group as well as the operations of its Representative Office
during the pre-opening time.

Performing a full range of secretarial and administrative tasks in an International 4 star Hotel as well as its
Joint Venture Company. Handling project oriented assignments and held accountable for the timely
completion of the works. Assisting the concern in all matters relating to the operations of both the Hotel and
its Joint Venture. Handling legal issues such as licenses or work permits applications. Liaising with all the
relevant authorities while attending to day to day activities as may be assigned by the company for sound
public relations.

Performing secretarial duties whilst assisting the concern in making curriculum recommendations,
conducting meetings, coordinating work schedules and preparing special programs and materials for
presentations. Acting as an interpreter for the concerns