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Nơi làm việc
Nguyễn Bảo Ngọc
Thông tin nghề nghiệp
Kinh nghiệm làm việc
Từ 2016 đến 2021: Trưởng phòng/ Quản lý cấp trung tại Cisco Systems, Inc
Position: Office Manager & Channel Program Specialist Of Ho Chi Minh Office
Job description
Channel Program Specialist:
- Build, maintain relationship with customers, Distributors, Partners, and other agency vendors, suppliers
- Support Sales Team
- Issue CQ/Support Letters/Correspondences as per request by Sales Team/local Partners
Office Manager:
- Management office Ho Chi Minh and maintenance office
Ensuring office is stocked with necessary supplies and all equipment is working and properly maintained. Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
Monitor costs and expenses to assist in budget preparation
- Handle Customs procedures/logistics for import/export shipments of country. Controlling the cost of Export-Import. Ensuring all shipment smoothly
- Organization Team activities at HCMC Office & Country Event
The annual Year-End-Party, Team Building, Xmas, happy hours, International Children’s day, MidAutumn Festival, and more ..
Scheduling, and promoting office events, including meetings
Planning Build and renew all activity
Develop and prepare reporting of quantitative and qualitative metrics to measure success of internal corporate communication programs and events (such as employee surveys, testimonials, budgets, plans and timelines) to suggest for efficiency improvement.
- Admin & HR
Providing excellent services in administrative tasks to help the company's back-office activities run smoothly
Setting up and controlling the cost based efficiency
Managing the company official dispatch and company’s stamp
Support for HR to Set up all activities for employees Vietnam, recruitment, onboarding new hire….
Play as a coordinator for local employees on HR/Finance related-matters
Contact and arrange for health check annual of employees
Book travel arrangements, organize travel arrangements, prepare / support necessary travel documents and Visa
- Lead & supervise administrative team to do daily operation tasks
- Assistant for Operation Manager
Job description
Channel Program Specialist:
- Build, maintain relationship with customers, Distributors, Partners, and other agency vendors, suppliers
- Support Sales Team
- Issue CQ/Support Letters/Correspondences as per request by Sales Team/local Partners
Office Manager:
- Management office Ho Chi Minh and maintenance office
Ensuring office is stocked with necessary supplies and all equipment is working and properly maintained. Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
Monitor costs and expenses to assist in budget preparation
- Handle Customs procedures/logistics for import/export shipments of country. Controlling the cost of Export-Import. Ensuring all shipment smoothly
- Organization Team activities at HCMC Office & Country Event
The annual Year-End-Party, Team Building, Xmas, happy hours, International Children’s day, MidAutumn Festival, and more ..
Scheduling, and promoting office events, including meetings
Planning Build and renew all activity
Develop and prepare reporting of quantitative and qualitative metrics to measure success of internal corporate communication programs and events (such as employee surveys, testimonials, budgets, plans and timelines) to suggest for efficiency improvement.
- Admin & HR
Providing excellent services in administrative tasks to help the company's back-office activities run smoothly
Setting up and controlling the cost based efficiency
Managing the company official dispatch and company’s stamp
Support for HR to Set up all activities for employees Vietnam, recruitment, onboarding new hire….
Play as a coordinator for local employees on HR/Finance related-matters
Contact and arrange for health check annual of employees
Book travel arrangements, organize travel arrangements, prepare / support necessary travel documents and Visa
- Lead & supervise administrative team to do daily operation tasks
- Assistant for Operation Manager
Từ 2015 đến 2016: Quản lý tại TIKI. VN
Booking hotel, ticket and do visa.
- Payment business trip
- Management: tea lady, office property, petty cash, drivers, stamp of company
- Assisting the Human Resources Manager in administrative work
- Taking care of office profiles, newspapers, stationeries.
- Following up meeting room using schedules and ensuring clean condition of the
meeting rooms.
- Make bill payments: power, parking, tea lady, gasoline…
- Support event for the Office
- Décor the Office for Xmas, new Office
- Payment business trip
- Management: tea lady, office property, petty cash, drivers, stamp of company
- Assisting the Human Resources Manager in administrative work
- Taking care of office profiles, newspapers, stationeries.
- Following up meeting room using schedules and ensuring clean condition of the
meeting rooms.
- Make bill payments: power, parking, tea lady, gasoline…
- Support event for the Office
- Décor the Office for Xmas, new Office
Từ 2012 đến 2015: Khác tại KFC Vietnam
Booking hotel, ticket and do visa.
- Payment business trip
- Management: tea lady, office property, petty cash, drivers, stamp of company
- Assisting the Human Resources Manager in administrative work
- Taking care of office profiles, newspapers, stationeries.
- Following up meeting room using schedules and ensuring clean condition of the
meeting rooms.
- Make bill payments : power, parking, tea lady, gasoline
- Payment business trip
- Management: tea lady, office property, petty cash, drivers, stamp of company
- Assisting the Human Resources Manager in administrative work
- Taking care of office profiles, newspapers, stationeries.
- Following up meeting room using schedules and ensuring clean condition of the
meeting rooms.
- Make bill payments : power, parking, tea lady, gasoline
Từ 2009 đến 2011: Quản lý tại Kumho Asiana Plaza Saigon Co., Ltd.
- Greeting and helping tenants and guests.
- Answering the phone and forwarding all phone calls to appropriate persons,
taking messages as required.
- Ensuring prompt and efficient administrative task completion such as
distribution of incoming / posting out-going correspondence, faxes, documents
and letters, materials.
- Assisting the Human Resources Manager in administrative work (such as
Recruiting activities, typing, translation, filing arrangements, travel and
accommodation bookings etc...); assisting to HR -Administration department for
social and medical insurances.
- Answering the phone and forwarding all phone calls to appropriate persons,
taking messages as required.
- Ensuring prompt and efficient administrative task completion such as
distribution of incoming / posting out-going correspondence, faxes, documents
and letters, materials.
- Assisting the Human Resources Manager in administrative work (such as
Recruiting activities, typing, translation, filing arrangements, travel and
accommodation bookings etc...); assisting to HR -Administration department for
social and medical insurances.
Từ 2008 đến 2009: Khác tại Ramana Saigon Hotel
Check in and check out for guest
- Answering the phone and forwarding all phone calls to appropriate persons,
taking messages as required.
- Making daily report about complain from guest
- Answering the phone and forwarding all phone calls to appropriate persons,
taking messages as required.
- Making daily report about complain from guest
Từ 2006 đến 2008: Khác tại Amara Saigon Hotel
Answering the telephone calls and transferring to appropriate persons, taking messages, taking orders.
- Taking reservation. Checking with phone reservation or answering machine message to assure we have all reservations.
- Planning out the seating chart and organizing the reservations.
- Explaining restaurant menus and hotel services, providing hotel information.
- Controlling facilities and services to sections including stationery, office equipment, etc…
- Making daily report of operation to F&B Director / Manager. - Other duties as assigne
- Taking reservation. Checking with phone reservation or answering machine message to assure we have all reservations.
- Planning out the seating chart and organizing the reservations.
- Explaining restaurant menus and hotel services, providing hotel information.
- Controlling facilities and services to sections including stationery, office equipment, etc…
- Making daily report of operation to F&B Director / Manager. - Other duties as assigne
Kỹ năng
- Strong organizational and problem-solving skills, proactive, and self- motivated.
- Conscientious, service and customer-oriented, and scrupulous.
- Command in English, interpersonal communication.
- Knowledgeable in Office usual software.
- Ability to work independently and under pressure.
- Conscientious, service and customer-oriented, and scrupulous.
- Command in English, interpersonal communication.
- Knowledgeable in Office usual software.
- Ability to work independently and under pressure.
Ngoại ngữ
- Tiếng Anh (Trung cấp)
Học vấn bằng cấp
- Hotel and Restaurant Management từ 2004 - 2006 tại Trường Đại Học Văn Hiến TPHCM (ngành học: Khác)
Graduated Hotel and Restaurant Management
- HR Management từ 2020 - 2021 tại Trường Đại học Mở TP.HCM (ngành học: Khác)
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